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Director of Marketing and Communications

The Salvation Army USA Western Territory
110000.00
dental insurance, life insurance, parental leave, paid holidays, sick time, 403(b)
United States, Washington, Seattle
Jul 11, 2025
Description

POSITION TITLE: DIRECTOR OF MARKETING AND COMMUNICATIONS

COMPENSATION: $110,000 - $140,000K DOE

STATUS: Regular-Full Time/ Exempt

The Marketing and Communications Director is responsible for all external and internal communications for The Salvation Army Northwest Division and its Corps/Service Units. All efforts are geared toward fundraising and increased awareness of the organization. The position develops marketing and communication fundraising strategies and manages marketing and communications campaigns for direct and in-direct fundraising efforts. This includes but is not limited to, direct marketing, advertising, public relations, and media relations. This position must collaborate with colleagues, agencies, digital assets, and media partners to achieve its goals. This position organizes marketing and communications efforts through, but not limited to, direct marketing, advertising, public relations, collaborations with colleagues and agencies, and media partners. A successful Marketing and Communications Director will develop a robust knowledge and understanding of the organization's history and its mission to help further its presence in the community. Furthermore, the ideal candidate is creative, personable, and enthusiastic for non-profit work.

The Marketing and Communications Director reports to the Director of Development.

The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it's a place where people can invest in people on every level. In the Northwest region of the US, we serve people with food, shelter opportunities, and almost everything in between.

We are committed to being an efficient and effective network of local offices that make up a huge Western region team. In other words, we're committed to being big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. We welcome you to find your place to offer opportunities for people in need!


Essential Duties and Responsibilities:

  • Manage relationships with marketing agencies for direct and in-direct fundraising
  • Manage digital fundraising efforts for the Division
  • Manage budgets related to Divisional marketing and public efforts
  • Interface with the donor relations department to receive information about fundraising efforts, income, expenses, and donors
  • Identify and manage advertising opportunities for the Division and individual units
  • Develop internal and external communications campaigns for divisions and departments as needed; support implementation.
  • Develop, maintain, and cultivate media relations throughout the Division
  • Manage and edit fundraising publications for other Salvation Army publications (i.e., The New Frontier), websites, and events
  • Act as point person and provide communications counsel for crisis planning and communications of various types for the Northwest Division
  • Develop talking points and speeches for event speakers
  • Travel and driving to various Northwest Division offices in the States of Washington, northern Idaho and eastern Montana.
  • Perform other work- related duties as requested by the Director of Development


Experience:

  • BS/BA in Communications or related field
  • A minimum of eight years of progressive experience in PR, marketing and corporate communications.
  • Experience within non-profit organizations is a plus
  • Excellent digital literacy skills and strong written/oral communication skills, all with an emphasis on communicating effectively to a wide range audience.


Qualifications:

  • Ability to work with a broad and diverse audience, including but not limited to client groups, Advisory Board members, City, State, and corporate groups
  • Ability to interface and collaborate with media representatives
  • Excellent communication skills with an emphasis on writing
  • Strong networking and social skills
  • Working within or alongside a nonprofit development department is highly beneficial
  • Ability to lift twenty-five (25) pounds
  • Ability to complete MVR clearance/Online driver training; must obtain a valid Washington driver's license.


Software-Related Skills:

  • Microsoft Office Suite
  • Working knowledge of integrated database applications and ability to use new software programs with basic training
  • Working knowledge of website content management system
  • Ability to maintain, identify, and establish social media avenues, such as Facebook, Twitter, Linkedln, YouTube,
  • Working knowledge of print/media production, such as flyers, brochures, and newsletters


Working Conditions:



  • The Salvation Army reserves the right to reassign, review the job or to require that different or additional tasks be performed based on the organization's need or when circumstances change.
  • All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
  • Work Schedule / Location: Monday through Friday / In-person with opportunity to work remotely on a part-time basis / Travel throughout the NW Division is required to various offices and events in the States of Washington, northern Idaho and western Montana.
  • Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.


Benefits and Professional Development:

For more information, please visit The Salvation Army's website, https://western usa.salvationarmy.org/.

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory or all duties.

Responsibilities and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management.

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance.

Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.

Life and Voluntary Options. An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.

Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.

Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.

Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months' service time.

Paid Vacation:



  • Two weeks annually, accruing from day one, for non-exempt positions.
  • Four weeks annually, accruing from day one, for exempt positions.
  • Accrued vacation is eligible for use after six months' service time.


Paid Holidays: 13 designated holidays + 1 floating holiday per year

Qualifications
Education
Bachelors of Communication (required)
Experience
8 years: Marketing and Communications (required)
8 years: Public Relations (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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