Services Technician

Requisition Number: 101491

Services Technician

Location: This role is fully onsite located in Orlando, FL.

Insight at a Glance

• 14,000+ engaged teammates globally
• #20on Fortune's World'sBest Workplaces list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

An IT Service Technician supports and maintains computer systems, networks, and other IT infrastructure. This includes installing, configuring, and troubleshooting hardware and software, as well as providing technical assistance to users. They may also be involved in tasks like maintaining system logs, resolving network connectivity issues, and ensuring data security.

Essential Duties and Responsibilities

• Setting up new computers, installing operating systems, and configuring software applications.
• Diagnosing and resolving hardware and software issues, including network connectivity problems, system errors, and software malfunctions.
• Providing assistance to users via phone, remote access, or on-site visits to resolve IT-related issues.
• Performing routine maintenance tasks such as system updates, security patches, and data backups.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we're looking for

• Technical Skills: Strong understanding of computer hardware, software, networks, and operating systems (Windows, macOS, etc.).
• Troubleshooting Skills: Ability to diagnose and resolve technical issues effectively.
• Communication Skills: Excellent verbal and written communication skills to interact with users and other IT professionals.
• Customer Service Skills: Ability to provide friendly and helpful support to users.

What you can expect
We're legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location-even an international destination-for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don't feel like your skills are a perfect match - we still want to hear from you!

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes:Orlando||Florida (US-FL)||United States (US)||IT Infrastructure & Support|| None||US - Orlando, FL||