Process Design & Improvement Professional

Spectraforce Technologies
United States, Florida, Key Largo
Jul 11, 2025
Job Title: Process Design & Improvement Professional Location: Remote Duration: 5 months (possible extension) Key Responsibilities: Either collect, advise, or create documentation and include in a IT Process Repository Engage with IT process owners to document processes, including process flows diagrams RACI charts glossary definitions. IT process owners will have varying degrees of process development skills. Several scenarios may exist: Facilitate process workflow sessions Consultation on how to create process flow, Raci documents Consultation on existing processes (not expected to be an expert in IT only process level thinking) Consultation with process owners to identify areas for improvement Collection and placing of deliverables in a central process repository Assist teams in process gap analysis Advise in any change management recommendations / thought leadership for Day 1 readiness Collaborate with management to identify areas for continuous improvement Requirements: 2+ years of process management / design / architecture and process improvement experience Experience with RACI Excellent skills in Visio, Excel, Powerpoint, Teams and Onedrive Excellent communication and collaboration skills Strong analytical and problem-thinking skills Demonstrated ability as self-starter and individual contributor Demonstrated ability to present to various teams, Leadership and audiences IT EXPERIENCE IS NOT REQUIRED, but nice to have Preferred Qualifications: Bachelor's Degree Six Sigma/Lean or similar process improvement certification Experience managing projects and leading change management processes, experience with agile methodology Strong business acumen Previous experience with auditing, governance and knowledge support Position is offered by a no fee agency.