Program Manager, Program/Project Management - Customer Advocate Team

This position can be located anywhere in the United States (nationwide)

Seeking a highly experienced Program Manager (PM) to plan and manage NPHS business projects. The PM will build a plan for strategic investments (technology, processes and people) in our back-office processes, including accounts receivable (A/R). The goal is to make NPHS easier to do business with, in addition to ensuring that our people are doing work appropriate for their role. Projects consist of a leading collaborative teams across multiple functions including IT systems, finance, operational excellence, accounting, master data, analytics, and operations.

What Program and Project Management contributes to Cardinal Health

Transformation enables the organization to drive complex and transformational programs through disciplined project/program
management and change management strategies.

Program & Project Management applies general business knowledge to plan, organize, and control resources, procedures, and timing for an administrative or business process. This job family organizes project teams, establishes project schedules and individual responsibilities, and determines resource requirements. Program & Project Management manages project budgets and reports on the status of project cost, timing and staffing. This job family also ensures adherence to internal external quality standards and integrates vendor tasks and deliverables into project plans.

Job Summary

The Program Manager of Program Project Management is responsible for managing the execution of projects consisting of single or multiple initiatives. They work within the constraints

Responsibilities

• Reviews Business Development contracts and statements of work to document billable services and billable milestones
  
• Partners with the innovator to ensure that all relevant information needed to set up client accounts is collected and documented
  
• Assists with any project work-related to the payment portal and/or SAP related enhancements.
  
• Identifies and lead implementation of short- and long-term improvements to innovator processes that create sustainable solutions; develop and implement golden innovator processes
  
• Leads strategic technology investments by identifying requirements, costs and potential vendors. Support approval of internal business case. Facilitate vendor selection and contracting process. Serve as the primary liaison for the selected vendor. Lead change management for rollout
  
• Travels up to 25% as per business need

Qualifications

• 8-12 years of experience, preferred
  
• Bachelors degree in related field, or equivalent work experience, preferred
  
• Working knowledge of SAP strongly preferred
  
• Deep expertise in at least two departmental functions preferred: accounting, billing, contracting, finance, operational excellence, analytics, master data, 5 years
  
• Proven successful Project Management experience 2 years
  
• Ability to influence without authority
  
• Acts with sense of urgency and desire to improve experiences for our customers and business partners
  
• Proficiency in Microsoft Office products
  
• Excellent communication skills; ability to tailor communication with all levels of the organization, including executive leadership
  
• Experience working with innovator partners
  
• Sophisticated problem-solving skills
  
• Experience in healthcare or radiopharmaceuticals required
  
• Ability to travel up to 25% of the time as needed

What is expected of you and others at this level

• Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
  
• Participates in the development of policies and procedures to achieve specific goals
  
• Recommends new practices, processes, metrics, or models
  
• Works on or may lead complex projects of large scope
  
• Projects may have significant and long-term impact
  
• Provides solutions which may set precedent
  
• Independently determines method for completion of new projects
  
• Receives guidance on overall project objectives
  
• Acts as a mentor to less experienced colleagues

Anticipated salary range:$103,500 - $147,900

Bonus eligible:Yes

Benefits:Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close:08/29/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidates geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.