New

LTSS Service Care Manager

Spectraforce Technologies

United States, Florida, Tampa

285 N Cattlemen Road (Show on map)

Jul 23, 2025

Title: LTSS Service Care Manager

Location: region 8- Sarasota City- prefer zipcode 34232

bi lingual required

Duration: 3 months with intent to convert

Shift: 8-5 Mon-Fri

Job Description:

Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care
Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met
Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
May perform home and/or other site visits to assess member's needs and collaborate with healthcare providers and partners
Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner
Performs other duties as assigned

Qualification & Experience:

Required:

Bachelor's degree (in Psychology, Sociology, or other Healthcare-related fields)
2-4 years of related experience
Valid driver's license
2+ years of field care management experience
Experience with long-term care Medicaid
Experience with Medicare/Medicaid
Experience managing high caseloads (50-70+)
Experience in fast-paced environments
Must document all work within 24 hours in EMR
Comfortable with basic IT troubleshooting or onsite support
EMR experience
Home Health experience

Preferred:

Experience with TruCare software
Discharge planning experience
Bilingual

Disqualifiers:

No field experience
No experience with high caseloads

Candidate Requirements
Education/Certification	Required: Requires a Bachelor's degree and 2 - 4 years of related experience. (Bachelors Degree should be within the realm of Healthcare) - Psychology, Sociology, etc. Field experience would need to be long term to have the team consider someone that does not have a degree within the space they are looking for.	Preferred: n/a
Licensure	Required: Valid driver's license	Preferred: n/a
Years of experience required Disqualifiers Best vs. average Performance indicators	Must haves: 2+ years of Care Management experience (field experience is a must) Caseloads of 50,60,70 members - bonus if it is geriatric Long Term Care Medicaid experience Medicaid / Medicare experience Need to see experience being able to manage high case load Fast paced environment regarding new processes and programs They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space. All documentation must be within system within 24 hours of completion Experience with electronic medical health records Home Health Experience Nice to haves: Discharge Planning Working with TruCare which is the software the team uses Disqualifiers: Not having field experience Not having previous experience with high caseloads Performance indicators: Bilingual always preferred - req will indicate if Bilingual is required via the notes section
Top 3 must-have hard skills Level of experience with each Stack-ranked by importance Candidate Review & Selection	1	2 years of field case management
2	Technology Savy

Position is offered by a no fee agency.