Retail Supervisor
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![]() United States, Wisconsin, Lake Geneva | |
![]() 7036 Grand Geneva Way (Show on map) | |
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Description If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Retail Store Supervisor at the Grand Geneva Resort & Spa, you will assist the Retail Manager with overseeing staff, projects, and tasks at hand in retail outlets. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you. What will you be doing? * Assist with training and coaching staff members. * Communicate effectively with manager, associates vendors, and guests. * Maintain professionalism and confidentiality. * Help motivate staff to perform according to the Marcus Corporation Mission Statement. * Benchmark sales, set goals, and strive to exceed budget within Payroll. * Plan and execute monthly inventory. * Perform other duties as assigned. What do you bring to the role? * Prior experience as a Retail Supervisor strongly preferred. * Must work well both with others and independently and be a team player. * Must be creative and willing to provide new ideas. * Detail oriented with a high degree of organization and motivation with the ability to multitask and prioritize effectively. * Passionate about hospitality and customer service driven. * Must possess good organizational /time management skills. * Able to develop camaraderie with team members. * Ability to work a flexible schedule including days, nights, weekends and holidays. What's in it for you? * A free, well-balanced meal every shift * Discounted gym membership * Room discounts at Marcus Hotels & Resorts * Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa * Free parking * "Two for one" movie theater coupons at Marcus Theatres * Ability to grow your career and transfer from one property to another * Early wage access * Paid time off * Flexible scheduling * Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match * And more! About Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. The Grand Geneva Resort & Spa is an equal opportunity employer. |