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Retail Supervisor

Grand Geneva Resort & Spa
life insurance, vision insurance, paid time off, 401(k)
United States, Wisconsin, Lake Geneva
7036 Grand Geneva Way (Show on map)
Jul 15, 2025

Description

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Retail Store Supervisor at the Grand Geneva Resort & Spa, you will assist the Retail Manager with overseeing staff, projects, and tasks at hand in retail outlets.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

* Assist with training and coaching staff members.

* Communicate effectively with manager, associates vendors, and guests.

* Maintain professionalism and confidentiality.

* Help motivate staff to perform according to the Marcus Corporation Mission Statement.

* Benchmark sales, set goals, and strive to exceed budget within Payroll.

* Plan and execute monthly inventory.

* Perform other duties as assigned.

What do you bring to the role?

* Prior experience as a Retail Supervisor strongly preferred.

* Must work well both with others and independently and be a team player.

* Must be creative and willing to provide new ideas.

* Detail oriented with a high degree of organization and motivation with the ability to multitask and prioritize effectively.

* Passionate about hospitality and customer service driven.

* Must possess good organizational /time management skills.

* Able to develop camaraderie with team members.

* Ability to work a flexible schedule including days, nights, weekends and holidays.

What's in it for you?

* A free, well-balanced meal every shift

* Discounted gym membership

* Room discounts at Marcus Hotels & Resorts

* Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

* Free parking

* "Two for one" movie theater coupons at Marcus Theatres

* Ability to grow your career and transfer from one property to another

* Early wage access

* Paid time off

* Flexible scheduling

* Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match

* And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.

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