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Training & Business Process Analysis Administrator - Hybrid

University of Illinois Chicago
United States, Illinois, Chicago
Jul 17, 2025
Connect With Us APPLY NOW Training & Business Process Analysis Administrator - Hybrid University Payroll & Benefits - Hybrid Sponsorship for Work authorization is not available for this position. Candidate can work at either the Urbana-Champaign or Chicago Campus. Posting Category:Hide Apply Now The Training and Business Process Analysis Administrator (BAA) assists the Director of UPB Training & Performance Improvement with analyzing business processes and designing solutions to improve performance issues through training, process redesign and change management activities, coordinating and conducting large- and small-scale performance improvement programs, and evaluating effectiveness of training and performance improvement solutions. DUTIES AND RESPONSIBILITIES Work with the Director of UPB Training & Performance Improvement and other UPB Management to review, update and develop training courses/materials, process documentation, and website content that reflect current system requirements, University Payroll & Benefits procedures and University of Illinois System policy and procedures. (50%) Assist the Director of UPB Training & Performance Improvement, other UPB Management, and external stakeholders to identify opportunities for performance and business process improvement initiatives by analyzing business processes, process owner feedback, and collected data. (20%) Assist in designing solutions to performance issues which may include internal and external training, process redesign, and/or change management activities. (20%) Serve as a liaison to University, campus, and departmental officials/staff to effectively address/resolve matters related to UPB training and performance improvement activities, and to ensure they are informed about critical payroll and benefits processing issues and kept current on related procedures. (5%) Manage and perform other duties appropriate for a Business Administrative Associate classification. (5%) QUALIFICATIONS Bachelor's degree in business administration, management, or a field related to the position. Two (2) years of professional business, financial, and/or managerial work experience. (NOTE: A Master's Degree in an area consistent with the duties of the position may be substituted for one (1) year (12 months) of work experience.) KNOWLEDGE SKILLS AND ABILITIES Demonstrated experience with business process analysis of payroll operations and procedures. Demonstrated experience in technical writing and/or process documentation. Experience with ERP solutions, payroll software, databases, document management systems and web content management systems. Knowledge about federal and state laws/statutes, foreign national compliance, and University policies/procedures, applicable to payroll processing activities to ensure payroll functions are administered in compliance with established guidelines/regulations. Demonstrated ability to manage multiple projects of varying scope. Knowledge about information, guidelines, and regulations set forth in the following publications/resources: Business and Financial Policies and Procedures Manual; The General Rules Concerning University Organization and Procedure; Campus Administrative Manual; FLSA guidelines; applicable federal and state laws/statutes regarding payment of employee wages/salaries; State of Illinois Statutes; University of Illinois Statutes; Policy and Rules for Civil Service Staff; and Civil Service Statute and Rules. Advanced computer skills using Microsoft Office computer programs/applications, data visualization tools, spreadsheets and database software including: Excel, Access, Visio, R programming language, Tableau, Articulate 360, and internet browsers. Strong analytical skills to identify/assess problems, research data, establish facts, and evaluate findings with valid conclusions. Strong organizational, multi-tasking and time management skills to effectively execute multiple projects of varying scope and to produce accurate, detail-oriented work that meets stringent deadlines and appropriately responds to matters of urgency. Ability to adapt with ease to changing priorities. Ability to produce business correspondence/documents regarding complex payroll matters that are presented in a user-friendly format and include analyses/interpretations about federal and state laws/statutes and University policies/procedures whenever applicable and/or required to promote clarity and understanding. Excellent verbal and written communications skills to effectively interact with University of Illinois System officials/staff, and to develop strong work relationships with others in achieving overall University Payroll & Benefits objectives and goals. Strong interpersonal skills that reflect positively upon University Payroll & Benefits in providing high quality services to University of Illinois System officials/staff and other persons/groups seeking assistance from the UPB Training & Performance Improvement unit. Ability to work independently under administrative direction, exercise good judgment and discretion, and adhere to University of Illinois System work performance standards that reflect integrity, tactfulness, and respect toward others. Self-motivation and initiative to develop new strategies and ideas to improve overall proficiency of the UPB Training & Performance Improvement unit. APPOINTMENT INFORMATION This is a 100% Full Time Civil Service Business Administrative Associate position. The expected start date is as soon as possible. Sponsorship for work authorization is not available for this position. System Office jobs such as this one are not eligible for the Referral Program. The budgeted salary range for the position is $55,000.00 - 60,000.00. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity. Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of Employee Benefits. APPLICATION PROCEDURE & DEADLINE INFORMATION For full consideration, please click the APPLY NOW link on this page to submit an application on the university portal accepting applications for this system office position by 6 pm on 7/30/2025. System Human Resource Services (217) 333-2600 erhr@uillinois.edu The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the System Human Resource Services, Diversity, Equity and Inclusion at 217-333-2600, or by emailing ADAaccessibility@uillinois.edu. Requisition ID: 9000868 Job Category: Civil Service Campus Location: Chicago #LI-JA1 . Requisition ID: 9000868 Job Category: Civil Service Campus Location: Chicago #LI-JA1 APPLY NOW Looking for more University of Illinois positions? We invite you to search for positions at each of the University of Illinois' Universities and the University of Illinois System Office. The University of Illinois Foundation is the official fundraising and private gift-receiving agency for the University of Illinois and also offers position in all locations. Click the links below to search for other University of Illinois positions. University of Illinois Chicago University of Illinois Springfield University of Illinois Urbana-Champaign University of Illinois Foundation Employment Notices - View Federal and State notices related to employment at the University of Illinois System. Offers of employment by the University of Illinois System may be subject to approval by the University's Board of Trustees and are made contingent upon the candidate's successful completion of any criminal background checks and other pre-employment assessments that may be required for the position being offered. Additional information regarding such pre-employment checks and assessments may be provided as applicable during the hiring process. The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer. Background checks will be performed in compliance with the Fair Credit Reporting Act. The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit System Human Resource Services website. As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employmsent eligibility. Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-7ddd1f14b2b5bb4fa19419f4ddd92c20