Lead Business Analyst, Clearing

Job Purpose

As a Lead Business Analyst supporting the ICE Clearing Technology team, you will be responsible for defining the functionality of ICE's post-trade and risk product and service offerings, principally in the futures and options markets. Serving as the primary liaison between stakeholders and a software-development team, you will lead and coordinate the translation of business needs into system requirements for large-scale development projects. This exciting role requires transforming complex business problems into precise implementable system requirements and owning the process front-to-back.

Responsibilities

• Work with business users across multiple business units to formulate reconciled requirements, workflows, and use case analysis for new enhancement requests.

• Organize and run requirements gathering sessions, reviews and issue resolution involving multiple stakeholders and time zones.

• Reconcile conflicting requirements with stakeholders

• Recognize and communicate the impact new systems and features have on existing systems

• Develop analysis artifacts including use-cases, activity diagrams, user-interface schematics, business rules, technical specifications, process flows, and API documentation.

• Adhere to change-control procedures to ensure requirements changes are agreed to by the release team and stakeholders

• Conduct demonstrations and training sessions, and assist end users to adopt the tools developed by the team

• Produce end-user documentation, including release notes and guides

• Query and compile data to support management and sales strategic analysis

• Support the technical development and quality-assurance efforts, as required

• Assist project management to prioritize and track requested system enhancements

Knowledge and Experience

• Bachelor's degree or comparable experience is required, preferably in Economics, Finance, Mathematics or Computer Science

• 7+ years' software product development, business analysis, quality assurance, or related experience

• Strong business-writing and excellent communication skills required

• Competence in data analysis and Microsoft Office tools (particularly SQL, Word and Excel)

• Highly detail-oriented, with keen organizational skills

• Ability to multitask and work independently, in a fast-paced environment and within deadline

• Commitment to customer service and on-time product delivery

Preferred, but not required:

• Trading, clearing or banking-industry experience preferred

• Strong understanding of web applications, data structures, API, XML, HTML, Jira, Confluence