Unit Manager - Communication & Digital Content

Lubbock

41739BR

University Student Housing

Position Description

Manages a unit within a department. Plans, organizes and develops goals and procedures for the unit. Represents the unit to administrators, outside agencies and others on relevant matters. Supervises subordinate staff.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

Major/Essential Functions

Content Strategy & Message Development (40%)

• Develops clear, targeted messaging and content strategies to support departmental objectives and student engagement.
• Writes and edits messaging for mass emails, campaign announcements, student outreach scripts, and web content.
• Crafts consistent content strategies for long-term campaigns, ad placements, and targeted outreach.
• Collaborates with university partners to ensure content alignment across platforms and units.
• Builds and maintains a library of communication templates and resources.

• Manages the marketing calendar and project workflow to ensure efficient communication planning and execution.
• Maintains a master calendar of campaigns, events, and communication deliverables.
• Schedules and facilitates Marketing Meetups to align team members, clarify roles, and track progress on initiatives.
• Communicates project status updates to stakeholders and monitors milestones.
• Assigns communication tasks to appropriate team members, ensuring involvement of all necessary stakeholders.
• Tracks milestones and deadlines to ensure campaigns are delivered on time and within scope.

• Directly supervises the Web Developer and Content Specialist and indirectly supervises 2-3 student assistants.
• Provides training, performance feedback, and scheduling support to ensure effective execution of tasks.
• Evaluates team needs and implements systems or tools to support effective content development and delivery.

Required Qualifications

Bachelor's degree plus three years supervisory experience; OR a combination of education and/or supervisory experience to equal seven years.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Required Attachments

Professional/Personal References, Resume / CV

Job Type

Full Time

Pay Basis

Monthly

Minimum Hire Rate

4000.00

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

Up to 25%

Shift

Day

Schedule Details

M-F: 8am-5pm; travel as needed for conferences or training and overtime during peak times

Grant Funded?

No

Job Group

Senior Other Administrative

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.