Japanese Bilingual Employee Benefits Account Coordinator - Remote (Remote)

Staffmark Group
$23.00-$26.00
paid time off, paid holidays, 401(k)
United States, California, Torrance
Jul 21, 2025
Job Title: Japanese Bilingual Employee Benefits Account Coordinator - Remote Full-Remote Work Hours: 8:30am - 5:00pm (Can be flexible) Classification: Non Exempt, Full-Time, Direct Hire A global commercial insurance brokerage is seeking a Japanese bilingual Employee Benefits Account Coordinator. Reporting to the Manager, this role is responsible for supporting business accounts and ensuring excellent client service through close collaboration with insurance carriers and internal teams. Responsibilities: Manage client eligibility changes using online portals and benefits administration systems. Act as a liaison among insurance carriers, providers, and employees to resolve claims, billing, and eligibility issues. Request quotes and prepare insurance proposals for new and existing clients. Assist with open enrollment by preparing benefits booklets, applications, and related materials. Provide timely, professional customer service and resolve inquiries efficiently. Build and maintain strong relationships with clients, carriers, and internal staff. Support the team with additional administrative duties as needed. Qualifications: Required: 1+ year of Employee Benefits experience at an insurance brokerage. Preferred: Active Life & Health Insurance License (or willingness to obtain within 6 months). Required: Fluency in Japanese (speaking, reading, writing). Proficient in Microsoft Office (Excel, PowerPoint, Outlook). Excellent customer service, communication, and problem-solving skills. Benefits: Medical/Dental/Life, PTO, Paid Vacations, Paid Holidays, and 401k. The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee. The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations. To read our Privacy Notice for Candidates and Employees/Contractors, click here. By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark