AtQuadel, we're dedicated to improving lives through better housing. As a trusted national leader in affordable housing program management and training, we partner with agencies to deliver lasting impact. We're currently looking for passionate, skilled professionals to join our growing team and help us continue to make a difference in communities across the country.
Job Summary: The Administrative Assistant/Inspection Scheduler provides clerical and administrative support to the project team. Responsibilities may include, but are not limited to inspection scheduling, customer and team member communication, data entry, document preparation and coordination of routine office tasks. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Familiarity with affordable housing or property management systems is preferred.
Duties and Responsibilities:
- Provide general clerical and administrative support to project staff, including data entry, filing, document preparation and mail handling.
- Coordinate and schedule inspections by managing calendars, confirming appointments and addressing any rescheduling needs.
- Maintain and update inspection schedules, customer communications and other relevant data using property management and office systems (e.g., Yardi, Emphysis Elite, MRI, Microsoft Office Suite).
- Draft correspondence, generate appointment letters, and prepare inspection packets or meeting materials.
- Answer phones, respond to email inquiries, and direct calls or messages to the appropriate personnel.
- Maintain accurate records and ensure timely documentation of inspection and program-related activities.
- Collaborate with other departments to ensure inspections and administrative tasks are completed efficiently and on time.
- Provide excellent customer service throughout the scheduling process, addressing inquiries and concerns promptly and professionally.
- Assist with administrative tasks such as invoice processing, supply ordering, and file maintenance in accordance with office procedures.
- Assist with special projects related to inspections and related tasks.
- Other administrative duties can be assigned.
Qualifications:
- Provide general clerical and administrative support to project staff, including data entry, filing, document preparation and mail handling.
- Coordinate and schedule inspections by managing calendars, confirming appointments and addressing any rescheduling needs.
- Maintain and update inspection schedules, customer communications and other relevant data using property management and office systems (e.g., Yardi, Emphysis Elite, MRI, Microsoft Office Suite).
- Draft correspondence, generate appointment letters, and prepare inspection packets or meeting materials.
- Answer phones, respond to email inquiries, and direct calls or messages to the appropriate personnel.
- Maintain accurate records and ensure timely documentation of inspection and program-related activities.
- Collaborate with other departments to ensure inspections and administrative tasks are completed efficiently and on time.
- Provide excellent customer service throughout the scheduling process, addressing inquiries and concerns promptly and professionally.
- Assist with administrative tasks such as invoice processing, supply ordering, and file maintenance in accordance with office procedures.
- Assist with special projects related to inspections and related tasks.
- Other administrative duties can be assigned.
QUALIFICATIONS:
- A high school diploma or equivalent is required.
- One year of related experience is preferred. Familiarity withinthe affordable housingindustry is a plus.
- Proficiency in Microsoft Office applications (Excel, Word, Outlook) isrequired.
- Experience with Yardi a plus.
PHYSICAL DEMANDS AND WORK ENVIORNMENT:
- Occasionally required to stand.
- Occasionally required to walk.
- Frequently required to sit.
- Continually required to utilize hand and finger dexterity.
- Continually required to talk or hear.
- Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
- Occasionally/required to lift/push/carry items less than 25 pounds/ up to 25 pounds/ up to 50 pounds/ more than 50 pounds.
- This description outlines the general content and requirements associated with the performance of this role. It should not be interpreted as an exhaustive list of duties, responsibilities, or physical demands.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As a contractor on federal government contracts, Quadel is obligated to and will comply with and enforce the requirements of the Drug-Free Workplace Act of 1988 and any applicable regulations issued by government agencies with respect to alcohol and/or drug use. Quadel is or may also be required to comply with alcohol and/or drug policy and/or testing requirements specified in contracts with government agencies and other companies or organizations to which Quadel provides service. Quadel will comply with and enforce these contractual requirements with respect to alcohol and/or drugs. As such, candidates to whom an offer is extended are required to submit to a pre-employment drug screening.
EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED Quadel is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
EEO/AA
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