Director of Sales

At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!

The Director of Sales, a member of the campus Sales & Growth Team, is primarily responsible for leading the sales and marketing at the campus by developing and executing strategies designed to achieve revenue and census goals.

Key Responsibilities:

• Leads and manages the sales team in order to achieve revenue and census goals.
• Meets established targets for lead and lease conversion for both Health Center and Senior Living.
• Manages sales process by understanding prospective residents' needs and educating them about
  the benefits of the campus programs and services.
• Increases community awareness and reputation through participation in outside events,
  professional groups and stakeholder organizations.
• Utilizes established sales processes and systems to perform job duties, track information, compile
  data and achieve desired community goals.
• Develops and implements a strategic, rolling 90-day sales plan that supports the goals for
  campus, using sales data to achieve sales metrics.
• Performs audits on local competitors and provide data to Trilogy Home Office.
• Identifies and works with local clinical and non-clinical referral partners to develop and convert
  leads in accordance with sales policies and procedures.
• Responds to all potential leads with timely follow-up and ensures the Customer Relationship
  Management System (CRM) system is up to date.
• Conducts high value lead sales activities including but not limited to tours, home visits, campus
  meals and events with the goal of moving the sales forward.
• Works with the Executive Director to facilitate training and continuous coaching for Admissions
  Coordinator, Guest Relations, and any community staff that may need to field an inquiry call or
  conduct a walk-in or scheduled tour.
• Manages the community sales and marketing budget.
• Collaborates with the Executive Director to develop and maintain an effective internal referral
  program with residents and families.Supports the Executive Director in ensuring that the campus, including all available apartments,
• model apartments, common areas and grounds are staged, marketable and aligned with Trilogy
• Standards; performs daily work orders for maintenance needs that support first impressions/move
• in readiness.
• Shares business results and the story behind the numbers on monthly business reviews.
• Works with Life Enrichment to make sure social channels best reflect quality of service offering.
• Ensures that adequate financial records and cost reports are submitted to the Executor Director upon request or as necessary.
• Serves on, participates in and attends various committees of the health campus - Power Meeting,
• Census Calls, Medicare meetings, Quarterly Advisory Board, Peer Reviews, etc.
• Communicates during daily stand-up meetings current hot prospects and high value next steps, tours, sales calls and sales events.
• Partners with Home Office marketing team to develop sales tools and messaging that is in line with strategic sales objectives.
• Other duties as assigned.

Qualifications

• Bachelor's degree preferred
• Previous sales experience preferred
• Previous Assisted or Independent Living experience preferred

Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.

• Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
• Get Paid Weekly + Earn Monthly Bonus Compensation - Enjoy weekly pay and a monthly bonus based on campus performance metrics and sales activity.
• Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.
• PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents.
• Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination.
• Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.

Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.