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Marketing Operations Coordinator
About The Kendall Group
The Kendall Group seeks a talented, creative, self-motivated individual for our Marketing Operations Coordinator position. The Kendall Group is comprised of eight divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.
Why The Kendall Group?
Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.
Role Summary: Reporting to the Marketing Operations Manager, the Marketing Operations Coordinator plays a key role in supporting Kendall's marketing department. The person in this role will be involved in managing daily marketing requests from the field, entering incoming project requests, coordinating signage and promotional items for events, coordinating and maintaining marketing development funds, overseeing promotional products and generating tracking reports and analytics.
Exciting work you will do:
The essential duties and responsibilities of the Marketing Operations Coordinator will consist of, but are not limited to, the following:
- Coordinate inbound marketing inquiries and route requests to appropriate teams
- Support lead distribution, promotional item quote requests, and general internal inquiries
- Oversee print and promotional material requests, including sourcing, ordering, and shipping
- Support field events and promotions by coordinating materials, logistics, and communications
- Review marketing requests, collaborate with stakeholders to clarify needs, and create or assign projects using internal tools
- Handle vendor funding reimbursement processes including organization, order and invoice creation, portal preapprovals/submissions, accepting payments, master ledger management, and reoccurring follow-ups to completion.
- Administer sales rewards programs by updating participant lists, reviewing reports, and resolving inquiries; run reports and submit quarterly marketing activities for reimbursement
- Organize signage, promotional items and marketing kits for events, ensuring timely delivery and return of materials
- Generate and maintain monthly reports related to marketing requests, print requests, marketing resource library, promotional store inventory, and program audits
- Maintain promotional item inventory, coordinate bulk orders /event giveaways and raffle items; liaise with vendors for sourcing, quoting, and invoicing; track and report on inventory levels and usage
- Coordinate holiday gift program including gift selection, branding, and communication with leadership
- Coordinate holiday card program for field including ordering, fulfilling, shipping and invoice submissions to accounting
- Coordinate annual calendar programs from internal field ordering to master order fulfillment; collaborate with internal teams, leadership teams and vendors to execute
- Perform other duties as assigned
Competencies you possess:
- Service Excellence
- Results, Action Oriented
- Accountability and responsibility
- Teamwork and collaboration
- Attention to Detail
- Organizational savvy
What you'll need:
- Work Experience: 1 years' experience in marketing coordination or operations; familiarity with accounts receivable processes, including invoicing, collections, and maintaining accurate ledger records.
- Education: Bachelor's degree in marketing, business, or organizational communications
- Analytics/Computer Skills: Proficiency in Microsoft Office, specifically Excel (pivot tables) and project management tools such as AirTable; ability to streamline and document processes; ability to analyze data and create relevant and insightful reports
- Organizational Skills: Strong organizational and analytical skills; ability to manage multiple projects, deadlines, changing priorities and resources efficiently with high attention to detail
- Cross-functional Skills: Ability to work well cross-functionally and communicate effectively across multiple levels of the organization; ability to collaborate with multiple teams and individuals
- Communication Skills: Strong interpersonal communications skills
- Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
- Ability to see, talk and hear
- Ability to sit for 8 hours a day
- Ability to lift/move/carry up to 25lbs
- Physical Environment: Normal office environment
Qualifications we prefer but do not require:
- Work Experience: 3 years' experience in marketing coordination or operations with BI or Excel reporting responsibilities; experience with accounts receivable processes, including invoicing, collections, and maintaining accurate ledger records.
The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state or local law.
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The Kendall Group
Jul 22, 2025