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BFT - Temporary Billing Representative I

Massachusetts General Hospital
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Jul 22, 2025
Responsible for maintenance of accurate billing records of customer and/or patient accounts for the MGB Ambulance Services. Process payments and
adjustments, and communicate with customers to answer questions or provide information.
Interacts with internal and external customers to gather supporting data to ensure billing accuracy and work through billing discrepancies.
-Process payments and maintain up-to-date billing records
-Maintain accurate billing records and files
-Resolve claim edits by making appropriate updates in the system(s)
-Collaborate with other departments to resolve billing and payment issues
This is a 40 hour / week position.

EDUCATION AND EXPERIENCE QUALIFICATIONS:

High School Diploma or Equivalent required.

EMT experience preferred.
Experience in billing, finance or collections 1-2 years required.

Strong attention to detail and ability to multitask.

Excellent written and verbal communication skills.

Proficient in Microsoft Office, especially Excel.

Ability to work independently and as part of a team.

Ability to work in a fast-paced environment.



Physical Requirements
  • Standing Occasionally (3-33%)
  • Walking Occasionally (3-33%)
  • Sitting Constantly (67-100%)
  • Lifting Occasionally (3-33%) 20lbs - 35lbs
  • Carrying Occasionally (3-33%) 20lbs - 35lbs
  • Pushing Rarely (Less than 2%)
  • Pulling Rarely (Less than 2%)
  • Climbing Rarely (Less than 2%)
  • Balancing Occasionally (3-33%)
  • Stooping Occasionally (3-33%)
  • Kneeling Rarely (Less than 2%)
  • Crouching Rarely (Less than 2%)
  • Crawling Rarely (Less than 2%)
  • Reaching Occasionally (3-33%)
  • Gross Manipulation (Handling) Constantly (67-100%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)


  • The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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