New 
SKIP JOB Customer Fulfillment & Expedite SpecialistCustomer Fulfillment & Expedite Specialist
 GF Machining Solutions LLC | |
life insurance, paid time off, paid holidays, 401(k)
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 United States, California, Irvine | |
| 9271 Jeronimo Road (Show on map) | |
 Jul 22, 2025 | |
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Your tasks Summary:
The Customer Fulfillment & Expedite Specialist will serve as a key member of the Customer Experience Team-a dedicated group focused on driving customer satisfaction through exceptional execution. This role is responsible for proactively reviewing and managing customer orders to support on-time delivery (OTD), expediting critical items, and collaborating closely with planning, supply chain, and other internal stakeholders. The ideal candidate is action-oriented, thrives in a dynamic environment, and is passionate about solving problems and improving processes to deliver a best-in-class customer experience. Essential Duties & Responsibilities: * Expedite Management: Identify and execute expedites for customer orders by partnering with planning, operations, and logistics to secure required materials or shorten lead times. Provide timely updates to customers and stakeholders. * Proactive Order Review: Regularly review open order reports to identify potential risks to on-time delivery. Take ownership of issues, initiate corrective actions, and communicate status updates both internally and externally. * Cross-Functional Collaboration: Build strong working relationships with Planning, Supply Chain, Customer Service, and Sales teams to align priorities, resolve constraints, and deliver customer-focused solutions. * Customer Advocacy: Act as the voice of the customer within internal teams, ensuring that commitments are met, and issues are escalated and addressed with urgency. * Project Support: Participate in special projects and continuous improvement initiatives related to order fulfillment, customer experience, or operational efficiency. Provide data analysis, documentation, and recommendations as needed. * Process Improvement: Identify opportunities to streamline and enhance order management processes. Support the development and implementation of best practices that improve accuracy, efficiency, and customer outcomes. Your profile
Benefits Clear vision and purpose
"We are a sustainability and innovation leader providing superior customer value" is our vision and this is what guides us. Our purpose "becoming better every day - since 1802" is what inspires us in our daily work.
Sustainability and innovation focus
We have high sustainability and innovation goals. Let's work towards a sustainable future together.
Excellent learning tools
At GF we provide development opportunities for everyone. We offer global learning tools as well as trainings and specialized courses.
Great career opportunities
GF as a global acting company provides many opportunities regarding career growth. We also offer a dedicated talent management process (MyNextBigStep@GF) to boost your career.
Health care
GF offers a comprehensive health and welfare benefits plan including, medical, dental, vision, life insurance, short- and long-term disability, and 401k with generous company match.
Paid holidays
Paid time off include 12 paid days of company holidays.
Sport activities
We support the purchase of a fitness membership from the center of your choice with a subsidy.
Work perks discount
The discount program includes many different goods and services including appliances, electronics, theme parks, movies and more.
Your work route Apply now Who we are GF Piping Systems is the world's leading supplier of piping systems. We enable the safe and sustainable transport of fluids. Our business is driven by industry-leading sustainability levels, innovation through digital solutions and investment in a culture based on performance, learning and caring.
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