New

Healthcare Representative

TEKsystems
$21.00 - $23.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, San Diego
Jul 23, 2025
About the Role Join a dynamic healthcare call center team supporting Health Plan members. You'll assist patients with benefit inquiries, eligibility, insurance coverage, and Medicare/Medi-Cal redetermination. This is a high-volume, fast-paced environment where empathy and multitasking are key. Key Responsibilities * Handle 60-80 inbound/outbound calls daily regarding patient benefits and coverage. * Collect copays, review applications, and guide patients through eligibility and plan details. * Ensure compliance with HIPAA, Medicare, and Medi-Cal regulations. * Provide exceptional service - caring, kind, and supportive. Required Qualifications * High School Diploma * 1+ year of call center experience, preferably in healthcare. * Strong multitasking and communication skills. * Experience with multi-line phone systems. * Must be seeking a long-term career opportunity. * Candidates with only receptionist/front desk experience will not be considered. Work Schedule * Monday-Friday, 8 AM-6 PM PST * Flexibility required for evenings (6-8 PM), weekends, and holidays. * No time off allowed during the first 13 weeks. Pay and Benefits The pay range for this position is $21.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in San Diego,CA. Application Deadline This position is anticipated to close on Aug 5, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.