Medical Secretary

Summary:

Assist physicians in providing high-quality patient care, while exhibiting strong customer service skills to all patients and the overall practice.

Responsibilities:

Responsible for answering phones, scheduling appointments, checking patients in and out from their appointment and coordinating specialist appointments for patients

Collects patient balances, copays, and credit cards at time of service

Reviews lists of patients who need appointments and calls to schedule when due

Verifies demographics and insurance carrier information for every patient

Assists patients with Kiosk sign in

Complies with OSHA and DOH standards

Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations

Adheres to Brown Health Medical Group Primary Care guidelines for protecting patients' demographic, clinical and financial information

Provides superior customer service and outstanding patient care

Attends meetings/workshops as they relate to current position and office workflows

Performs other miscellaneous job-related duties as assigned

Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran, or marital status. Brown University Health is a VEVRAA Federal Contractor.

Location: Brown Health Medical Group Primary Care, USA:RI:Providence

Work Type: Full Time

Shift: Shift 1

Union: Non-Union