Specialist, Benefits

Start the day excited to make a difference...end the day knowing you did. Come join our team.

Essential Functions & Responsibilities

• Administers health, welfare, and retirement programs such as group life, health, disability, retirement, PTO, ancillary benefits, COBRA, Direct Bill, 403(b), 401(k), 457(b) and DBP.
• Researches and responds to benefits inquiries from managers and Associates on plans, policies, benefit enrollments, status changes and other general inquiries
• Assists in administering the Leave programs for MWHC including FMLA, PTO, Short-term and Long-term disability.
• Under the direction of the Benefits Manager, collaborates with Vendors, Payroll, IS and HRIS on vendor integrations.
• Manages eligibility as needed (manual eligibility / EDI weekly maintenance) for all vendors including assigned file integrations and resolve any file errors. Complete audits as needed to ensure accuracy of data required, especially around Open Enrollment.
• Acts as the liaison with benefit providers when necessary to correct enrollment data to ensure all data is captured correctly for Associates.
• Assist with Benefit & Wellness Fairs, New Associate Orientation, and resolve benefit-related issues and queries (Ask Benefits e-mail and phone lines).
• Process job changes, benefit changes including QLEs, maintain final PTO accrual process in Workday.
• Identifies opportunities for process improvements and define viable solutions to enhance administration of benefits such as suggesting job aids and other means of simplifying the Associates enrollment process.
• Assists with open enrollment system set-up and testing; post-open enrollment clean-up (census templates / manual eligibility as required)
• Assists with editing communication materials for Open Enrollment and other projects as needed.
• Monitors benefit enrollments for new hires, life events, and open enrollment events. Collecting all required dependent documentation prior to approval.
• Calculates all ASO (self-insured) Short-term disability payments and ensures Payroll receives the ATP (advice to pay) timely.
• Handles all COBRA and Direct Bill issues. Manually enrolls Associates in Direct Bill and terminates coverage timely. Manages COBRA participates and integrations to ensure Associates benefits are accurate and COBRA letters are sent timely.
• Monitors the maintain final accrual process and PTO frontload process in Workday. Audits both Workday and Symplr to ensure the systems are integrating properly.
• Update all PTO errors in Workday based on Symplr bi-weekly error report to ensure Associate time is correct in both systems of record.
• Processes refunds/recouping of missed benefit insurance premiums and maintains the premiums owed spreadsheet.
• Assist with all Leave programs for MWHC including FMLA, PTO, Short-term, and Long-term disability. Placing Associates in the correct leave status in Workday and returning based on confirmation form Associate Health & Wellness and Manager/Supervisor.
• Complete monthly billing audits (both list bill and self-bill) and process monthly benefit invoices.
• Handle end-to-end Tuition Assistance process for associates ensuring timely processing and reimbursement.
• Run census data as required to prepare RFPs or other reports as needed.
• Other duties as assigned.

Qualifications:

Required

• Minimum of three years of benefits administration experience in a complex work environment
• Working knowledge of legal requirements applicable to retirement and welfare benefits (e.g., ERISA, ACA, FMLA, HIPAA, and Internal Revenue Code) required.
• Strong interpersonal, verbal and written communication, presentation, facilitation and computer skills relevant to the position are required.
• Ability to interpret benefit laws, policies, and processes.
• Analytical, quantitative, research and problem-solving skills
• Proficiency with Microsoft Office Suite applications
• Strong understanding of HRIS, and reporting
• Effective time management, communication and decision making, presentation, organization and interpersonal skills

Preferred

• Bachelor's Degree
• CEBS or CBP

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.