Digital & IT Telecom Lead - ASRC TALENT SOLUTIONS

ASRC Energy Services, LLC is part of the Alaska Native corporation, Arctic Slope Regional Corporation (ASRC) family of companies. ASRC is a private, for-profit corporation that is owned by and represents the business interests of its approximately 13,000 Inupiaq shareholders. As the largest Alaskan-owned company employing over 15,000 people worldwide, ASRC and its subsidiaries are poised for the next era of growth with continued dedication to providing maximum benefit to our shareholders.

The Telecom Lead reports to the IS Operations Manager and is accountable for implementing and maintaining a stable, secure and efficient network infrastructure, ensuring seamless connectivity and communication for all users in Alaska with critical focus on meeting requirements for production operations and operations technology. This position is responsible for collaboration with all departments to meet the Network requirements of our Anchorage office and Data Center, North Slope Activity, our winter field work as well as upcoming construction seasons and moving into the production facility. This position will also collaborate closely with Telecom engineering within the Development Team as the architect and rollout the permanent facilities and to ensure a smooth transition from engineering to operations. This position is responsible for developing a system performance monitoring process that would support in diagnosing and resolving network issues, optimizing performance, and upholding the Clients' security standards. Additionally, the Telecom Lead is responsible for ensuring Alaska infrastructure meets or exceeds the minimum requirements as per the relevant Client Management System (CMS) Operating Standards and Core Business Processes. This role will work collaboratively with the wider Alaska IT team in providing technology requirements to enable the business.

• Ensure a robust, functional and efficient network infrastructure for the Alaska Business Unit (BU).
• Manage a technical team to ensure timely resolution of regional Network incidents & requests.
• Deliver requirements to enable Alaska production operations to maintain high uptime operations.
• Proactively monitor the regional firewall to minimize risks of unauthorized equipment connections and user access.
• Identify and recommend improvements to regional infrastructure that are aligned with the Clients' IS strategy.
• Ensure timely resolution of regional Firewall incidents & requests.
• Conduct site field visits, ensuring the environment is functioning as expected.
• Responsible for following the Client change management processes:
  
  
  
  • Perform network configuration, routine network maintenance checks and troubleshooting
  • Monitor and manage switches, firewalls, controllers, and other network devices
  • Lead network upgrades and installations
  
  
  
  
• Effectively manage technical team delivery
• Ensure the team is aware and complies with applicable SMS Operating Standards and Core Business Processes.
• Delegate deliverables across direct reports to ensure high level of delivery.
• Develop team members through on the job deliverables, special projects and relevant technical training.
• Track KPIs for team and network.
• Update and maintain network documentation, diagrams, and configuration repositories Firewall Maintenance, Palo Alto.
• Ensure Alaska team has created and maintains regional process and procedures with alignment to SMS.
• Maintain project portfolio and look for opportunities to continuously improve.
• Adhere to and help enforce network security policies.
• Involved in the configuration and deployment of new network devices and systems.

• Minimum of 7 years' experience in a Corporate IT position, with 5+ years leading a team
• Bachelors degree in computer science
• CCNP Certification
• Experience delivering end user support in Remote, onsite and over the phone scenarios
• Working with remote Vendor support and on-site consultants
• General knowledge of network design principles, models, and best practices
• Strong experience with Cisco switching and routing, basic networking protocols and systems including TCP/IP, DNS, DHCP, VLANS, Wireless, 802.11x
• Strong experience in:
  
  
  
  • VMware
  • Citrix XenApp, XenDesktop
  • Windows Server 2012 & 2016
  • SCOM & SCCM
  
  
  
  

PREFERRED QUALIFICATIONS

• Previous experience working in an Oil & Gas Environment
• ITIL v3 (or higher) Foundations Certification
• Experience with Powershell Scripting, Active directory users & computers, Azure, AWS, Service-Now, Office 365
• Commissioning of development systems into production
• SQL/Oracle database administration
• Mobile Device Management Administration
• Experience with Netscalers, PowerShell Scripting, Office 365, NetApp, firewall configuration, Appsense
• Strong understanding of Cyber Security best practices (eg; role-based access control)

ASRC Energy Services, LLC is proud to offer a competitive benefits package aligned with our core ASPIRE values. Our benefits are designed to attract and retain the best talent. Our total rewards program supports the health and well-being of employees and their families.

What We Offer:

Medical Insurance: We offer comprehensive medical plans through Federal Employee Health Benefits Plan (FEHB).

Dental and Vision Insurance: We offer two comprehensive dental plans

401K: 401K plan up to 4% match with immediate vesting after 2 pay periods.

Employee Assistance Program (EAP): All employees and their household have access to our EAP program.

Additional Supplemental Insurance: Voluntary Life Insurance, Short-Term and Long-Term Disability, Accidental Death & Dismemberment (AD&D), Pet Insurance, Legal Services, Identity Theft Protection, Hospital Indemnity, Accident Insurance, and Critical Illness Insurance.

Professional Development: Tuition reimbursement opportunities and internal development through our ASPIRE Academy.

We're proud to be named the Winner of the Best Place to Work by Alaska Business Magazine in 2023 & 2024. Most Loved Workplace by Best Practices Institute in 2022, Best Company to Work for in Alaska by MSN Money, 24/7 Wall St. and Zippia for 2019 and the recipient of the prestigious ConocoPhillips 2019 and 2020 Supplier Recognition Award for Focus on Execution. Employing over 2,500 employees across our subsidiaries, ASRC Energy is a service provider of choice in the energy industry. Our exceptional service quality and safety record sets us apart from our competitors. Our business purpose is to find solutions for a sustainable future, and we accomplish that by living our "ASPIRE" values, which stand for:

Absolute Integrity: We do the right thing because it's the right thing to do

Safety: Safety is our foundation - we bring it everywhere we go

People First: We take care of our people, and our people will take care of the business.

Inupiat Heritage: We believe in "one crew, one journey" and honor the values of our founders as we develop the future.

Resilient Family: We encourage the right balance and cultivate strong relationships with our clients and colleagues.

Exceptional Service Quality: We deliver excellence by focusing on client needs and continuously improving our performance.

Our employees are our most important resource, so we seek collaboration across the organization, and value everyone's contribution. Our employees are part of the solution for a sustainable future for the benefit of our shareholders, employees, families, and our communities. Are you looking for an exciting opportunity to work with a company like ours, and be a significant part of our business purpose? If so, keep reading. Start your career with ASRC Energy and ASPIRE with us.

While working on the North Slope of Alaska, your lodging and food will be provided to you. All camps provide warm meals and options to grab a quick lunch or snack from the spike rooms. Rooms vary from single status to shared rooms where your roommate may work the opposite shift. Wi-Fi and Internet is free and available within the camp. Services vary depending upon where you are staying; however, most facilities offer housekeeping, self-serve laundry, commissary, mail, gyms, TV/Theater Room, etc. Each facility will have their own accommodations and policies that will be reviewed upon on-site orientation.

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position.

A pre-hire post offer, Functional Capacity Evaluation (FCE) will be conducted to determine an employee's ability to safely perform to the job standard. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

If you need any assistance or reasonable accommodation to apply for this position, please contact the ASRC Energy Human Resources Team at (907) 334-1688.

A candidate must be able to meet the following non-exclusive requirements:

Meet the ASRC Energy Driving Records and Motor Vehicle Use Policy.

Take and pass a pre-employment drug test which may include both UA and hair testing.

Meet the physical requirements of this position including working in a remote location under arctic conditions.

Required to take and pass a Fit-For-Duty Exam

Required to complete and successfully pass a background check.

Must be able to obtain and maintain an access badge for the work location.

The availability of this position is contingent upon the Company's continued operational needs once training is completed.

We comply with the terms of Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Act (VEVRAA). All decisions pertaining to employment, upgrading, promotion, demotion, transfer, recruitment advertising, recruitment selection, layoff, terminations, training, compensation, benefits, and educational assistance will be executed without regard to race, color, sex, age, national origin, religion, marital status, pregnancy, childbirth or related medical conditions, parenthood, medical condition, disability, status as a protected veteran, sexual orientation, gender, gender identity, genetic information, or any other basis or characteristics prohibited by applicable law.

For more information on equal opportunity please visit -

* Workplace Discrimination is Illegal

* Pay Transparency Nondiscrimination Provision

If you need any assistance or a reasonable accommodation to apply for this position, please contact the ASRC Energy Human Resources Team at (907) 334-1688.

It is recommended that all current employees inform their managers when they apply for new positions as leadership will be notified of current employees applying for posted positions.