SENIOR BUSINESS SERVICES CONSULTANT #00095972

Events & Hospitality Management

The role will provide the technical leadership necessary to ensure the successful development, integration, and ongoing management of EMS across multiple departments. It will also act as a centralized consultant for campus partners, guiding them through the adoption of EMS and streamlining workflows to ensure consistency, efficiency, and accuracy in space usage and event scheduling.

System Management & Configuration:

• Possess expert-level knowledge of EMS configuration, including pricing structures, user templates, permissions, invoicing, fiscal reconciliation, automated notifications, and workflow development
• Lead system integration efforts with other campus tools and platforms

Workflow & Training Development:

• Establish event cycles and corresponding EMS configurations
• Design and deliver training for staff, student employees, and campus partners
• Maintain comprehensive written and video training materials

Project Leadership & Technical Oversight:

• Lead EMS-related projects with varying complexity
• Collaborate with IT, finance, and university system partners to ensure system enhancement and troubleshoot issues

Confidential Information Management:

• Handle sensitive data with professionalism
• Train staff on proper use and management of confidential information within EMS systems

Policy & Process Integration:

• Assist in the development of policies related to EMS use, space management, and fiscal operations
• Develop efficient, scalable workflows that enhance departmental communication and consistency

Support & Supervision:

• Provide daily EMS administrative support
• Supervise direct reports and ensure event cycle processes are completed
• Offer technical guidance and customer service support to users

Campus Collaboration & Impact:

• Partner with departments across campus to configure EMS to meet diverse needs
• Manage facility use agreements and support cross-functional coordination efforts

Technical Theatre Support for CPAS:

• Serve as a production consultant for CPAS events
• Assist with touring show logistics including labor, hospitality, and lodging
• Participate as a board member or technical advisor

8am-4:30pm

A Bachelor's degree or an equivalent combination of education and experience and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary

The anticipated hiring range for this position has been established as $59,738-$65,000 annually.

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: GGS 11
University Title: SENIOR BUSINESS SERVICES CONSULTANT
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Applications will be accepted until this position is filled.

Visa Sponsorship Information:
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

University Information
Missouri S&T is one of the nation's leading research universities with over 100-degree programs in 39 disciplines. It was founded in 1870 as one of the first technological institutions west of the Mississippi River. Located about 100 miles west of St. Louis in the vibrant community of Rolla, Missouri S&T is an accessible, safe, and friendly campus surrounded by Ozarks' scenery. Missouri S&T offers undergraduate degrees in engineering, the sciences, liberal arts, humanities, and business, with M.S. and Ph.D. programs available in many of the science and engineering programs. With over 7,000 students and 300 faculty, Missouri S&T is big enough to accommodate a broad population, yet small enough for individuals to build high visibility and impactful careers.

About Rolla
Rolla, Missouri offers several great advantages that help individuals enjoy a high quality of life. Rolla is an ideal place for families, with its low cost of living, excellent schools, safe neighborhoods, and a range of recreational activities suitable for all ages. The Ozark Scenic Riverways and beautiful landscapes offers abundant opportunities for outdoor enthusiasts of every lifestyle. With its vibrant community, Rolla hosts multiple events, concerts, art exhibitions, and theater performances throughout the year. The university's Leach Theatre showcases nationally renowned performers for campus and community alike. Overall, living in Rolla offers a high quality of life with a supportive community, affordable living, beautiful natural surroundings, and numerous opportunities for personal and professional growth.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 573-341-7734.