OAP Systems Support Specialist

Job Summary:

Nature of Work:

The CU College of Nursing is seeking a full-time (1.0 FTE) Systems Support Specialist for the Office of Academic Programs (OAP). This position will support data-entry processes for the Office of Academic Programs software systems, including InPlace and TAMs. The OAP Systems Support Specialist will also serve as a Super User, providing support and training to faculty, students, and other staff members within the College of Nursing. The ideal candidate will be technically minded, detail-oriented, and enjoy problem-solving. The successful candidate will be a team player focused on supporting the needs of the Office of Academic Programs, with the ability to balance a variety of tasks and prioritize goals while meeting deadlines. They will work collaboratively with the CU Nursing Information Technology Team, as well as faculty, staff, and students.

Supervision Received:

This position will report to the Senior Assistant Dean of Academic Operations.

Supervision Exercised:

None.

Examples of Work Performed:

• (40%) Ensures accurate and timely input of data into InPlace (Office of Academic Programs software system)
  
  
  
  • Serves as OAP Super User
  • Completes student program plan audits every semester
  • Completes program plan changes and updates
  • Creates course builds
  • Completes Graduate Clinical Instructor Evaluations
  
  
  
  
• (30%) Ensures accurate and timely input of data into the Teaching Assignment Management System (TAMS; Office of Academic Programs software system)
  
  
  
  • Serves as OAP Super User
  • Updates workload changes
  • Completes yearly course builds
  • Extracts information according to specified criteria and generates reports as requested.
  
  
  
  
• (20%) Utilizes Course Eval software to produce Experiential Learning Team reports, such as:
  
  
  
  • Simulation evaluations
  • Undergraduate clinical site and instructor evaluations
  
  
  
  
• (10%) Communication and education
  
  
  
  • Updates and creates new intranet content for OAP
  • Provides faculty education, user materials, and training videos on TAMS systems
  • Creates weekly updated SIS and TAMS spreadsheets to ensure accuracy in teaching plans and courses offered
  • Communicates with the Finance Team to ensure accurate administrative workload details
  
  
  
  

This description is a summary only and describes the general level of work being performed; it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority in collaboration with human resources.

Work Location:

Hybrid - this role is eligible for a hybrid schedule of three (3) days per week on campus and as needed for in-person meetings.

Why Join Us:

CU Nursing is an amazing place to be. We have the distinct advantage of being a part of a huge medical campus with three incredible hospitals - the VA, the nationally ranked University of Colorado Hospital, and the Children's Hospital Colorado, where our nursing students and faculty learn every day. From our beginning 125 years ago as part of the School of Medicine at CU Boulder to our current home at the Anschutz Medical Campus, the college has been a recognized leader in nursing education (ranked #10 in online MS graduate programs by U.S. News & World Report 2023). Our faculty, students, and staff have been instrumental in shaping the profession of nursing and teaching the next generation of nurses while treating patients in our own nurse-led clinics. Be a part of an innovative, dynamic, diverse, and exciting workplace -- helping make great things happen. Join us in our quest to boldly transform health together.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package, including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

To see what benefits are available, please visit: https://nursing.cuanschutz.edu/about/careers/benefits

Qualifications:

Minimum Qualifications:

• A bachelor's degree in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.
• One (1) year of experience performing data entry, complex scheduling, and/or similar functions on a daily basis.

Substitutions:

• A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year-for-year basis.
• A master's degree in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution may substitute for an unrelated bachelor's degree.

Preferred Qualifications:

• Experience with InPlace, TAMS, and/or similar software in an educational setting.
• Experienced in training colleagues on processes and systems.
• Experience providing basic desktop support.

Knowledge, Skills, and Abilities:

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Demonstrated commitment and leadership ability.
• Skill in the use of computers and related software applications.
• Ability to gather data, compile information, and prepare reports.
• Ability to understand and follow specific instructions and procedures.
• Ability to verify data input and correct errors.
• Ability to maintain confidentiality of records and information.
• Word processing and/or data entry skills.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: College of Nursing Human Resources at CON.HR@ucdenver.edu

Screening of Applications Begins:

Applications will be accepted until finalists are identified, but preference will be given to complete applications received within 08/07/2025. Those who do not apply by this date may or may not be considered.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $54,383 to $59,950 per year.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

Equal Employment Opportunity Statement:

The University of Colorado (CU) is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine-preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety-sensitive job duties, you must enroll in the occupational health medical surveillance program.