Chief of Staff, Cisco Workplace Technology product management

Meet the Team

Cisco's Switching business, a vital part of the broader Cisco Workplace Technology organization-which includes Switching, Wireless, Routing, IoT, and Collaboration-is seeking a dynamic Operations Manager to help shape its future. a dynamic group focused on innovating and delivering a broad range of network switching solutions that cater to the needs of modern enterprises and hybrid work environments. They develop scalable, secure, and flexible switches across multiple network layers, including access, core, distribution, data center, and industrial Ethernet.

This is an outstanding opportunity to work with a cross functional team of product and engineering leaders, business operations, human resources, finance etc. and help organize the future of Cisco Switching. If you are passionate about technology, have a proven track record of driving alignment across teams, able to communicate effectively with leadership and senior executives across multiple functions; this opportunity will offer visibility and impact across Cisco Switching.

Your Impact

As the Chief of Staff to the VP of Cisco's Switching PM you will play a critical role in driving the effectiveness of our executive leadership. You will be responsible for fostering team alignment with our company's strategic vision and leading all aspects of the execution of pivotal business operations and team engagement activities. This role combines strategic insight with a deep understanding of operational rhythms to ensure our team's objectives are met with precision and agility.

Job Responsibilities:

• Manage product portfolio and budget planning, ensuring resources are allocated effectively to support strategic goals.
• Assist in development and implementation of business strategies to enhance the success of both our cloud and on-premises switching portfolios.
• Identify key partners, ensure alignment, and collaborate with them at all levels of the organization to foster a culture of transparency and accountability and promote open communication.
• Establish disciplined processes, detailed project plans, clear timelines, and defined accountability to drive organization-wide operational excellence, delivering key outcomes such as Quarterly Business Outlooks (QBOs), Monthly Business Reviews (MBRs), and Objectives and Key Results (OKRs).
• Prepare and present progress reports, schedule meetings, supervise action items, and share status to completion and next steps.
• Identify and implement constant improvement through data analysis, identifying key trends, recognizing challenge areas, suggesting adjustments to stay on track, and preparing reports to enable operational improvement through the strategic management and analysis of business drivers and practices.
• Support talent review discussions and planning activities, liaison with HR partners on all Cisco best practices to support the team.

Minimum Qualifications:

• 7+ years of experience in strategy, operations, or chief of staff roles within technology, research, or data-driven organizations.
• Bachelors degree with a concentration in Business Administration, communication, management or related field
• 5+ years experience supporting executives within a technical environment.
• 3+ years of experience supporting VP+ with Quarterly Business Outlooks (QBOs), Monthly Business Reviews (MBRs), and Objectives and Key Results (OKRs)
• Current with use of AI tools for productivity gain such as ChatGPT, Gemini or related tool.

Preferred Qualifications :

• Advanced Education: Master's degree or equivalent experience is a plus.
• Leadership Experience: Experience in a leadership role within a complex organization, preferably involving direct support to C-suite executives.
• Strategic Planning Expertise: Project Management Professional (PMP) certification

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