Administrative Assistant/ Front Desk - Local Government

Applications due by August 8, 2025

Pay Rate: $25.00 per hour

Work Schedule: Monday - Friday, 7:30AM - 4:30PM

This position is eligible for Paid Sick and Safe Time (PSST) under the Healthy Families and Workplaces Act. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate.

Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

JOB SUMMARY:

Goodwill Staffing is looking for an experienced Administrative Assistant to work for our local government client. The position provides a variety of routine administrative functions in support of the department or office; helps facilitate efficient operations. Primary responsibilities would be to answer the main phone line and guide guests in the front lobby to the proper agency.

Spanish/English Bilingual is preferred but not required.

ESSENTIAL FUNCTIONS:

• Greeting and Assisting Visitors: Warmly welcoming guests, directing them to the appropriate person or office, and offering refreshments.
• Answering and Directing Calls: Efficiently managing incoming calls, routing them to the correct extensions, and taking messages.
• Handling Correspondence: Sorting and distributing mail, managing faxes, and potentially handling other forms of communication.
• Maintaining the Reception Area: Keeping the reception area clean, organized, and presentable.
• Administrative Support: Assisting with tasks like data entry, filing, scheduling appointments, and coordinating travel arrangements.
• Managing Office Supplies: Monitoring inventory and ordering supplies as needed.
• Maintaining Records: Keeping office records and databases up-to-date.
• Customer Service: Providing excellent customer service to visitors and callers, addressing inquiries and resolving issues.
• Maintaining Calendars and Schedules: Managing calendars, scheduling appointments, and coordinating meeting logistics.
• Other Clerical Tasks: Performing various other tasks as assigned, such as photocopying, scanning, and preparing documents.

QUALIFICATIONS:

• Communication Skills: Excellent verbal and written communication skills are crucial for interacting with visitors and colleagues.
• Customer Service Skills: A friendly and professional demeanor, with the ability to handle inquiries and resolve issues effectively.
• Organizational Skills: Strong organizational skills are needed to manage multiple tasks, prioritize effectively, and maintain a tidy workspace.
• Multitasking Abilities: The ability to juggle multiple tasks and responsibilities simultaneously is essential.
• Technical Proficiency: Familiarity with office equipment (phones, computers, printers, etc.) and software (Microsoft Office Suite).
• Professionalism: Maintaining a professional appearance and demeanor at all times.
• Problem-Solving: The ability to identify and resolve issues efficiently.

Education:

• A High school diploma or equivalent education is preferred; an Associate's degree or higher may substitute for the required experience.

Experience:

• One (1) year of administrative experience is required.

Other:

• Spanish/English Bilingual preferred but not required.
• Working knowledge of Microsoft Office programs, including Word, Excel, Outlook, and Access.
• Strong time management skills with attention to detail. Must possess strong grammar, spelling, and punctuation skills.
• Ability to work with frequent interruptions, ability to organize, coordinate, and prioritize tasks and move between projects on short notice.
• Ability to communicate effectively and establish strong working relationships with staff, County employees, clients, and the public. Ability to provide excellent customer service.
• Ability to maintain confidentiality.
• Ability to compile and maintain accurate records and reports.
• Ability to work independently.
• Maintain regular and punctual attendance.
• Duties are performed primarily in an office and remote work environment dependent upon Department discretion and business needs.
  
  

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify.

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Job Title: 1100 - GSS - Administrative Support Dept Number: 5450

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - Never

Moderate: 15-44 lbs - Occasionally

Light: 14 lbs & under - Frequently

CARRYING:

Heavy: 45 lbs & over - Never

Moderate: 15-44 lbs - Occasionally

Light: 14 lbs & under - Frequently

PUSHING/PULLING - Occasionally

REACHING:

Above Shoulder - Never

At Shoulder - Occasionally

Below Shoulder - Never

TWISTING - Occasionally

BENDING - Occasionally

KNEELING/CRAWLING - Never

SQUAT - Never

CLIMBING:

Use of legs only (stairs) - Never

Use of arms & legs (ladders) - Never

HEARING - Frequently

VISION:

Visual, close - Frequently

Visual, distant - Frequently

Visual, depth perception - Frequently

HANDS/FINGERS:

Simple grasping - Frequently

Fine Manipulation - Frequently

Repetitive Movements - Frequently

WALKING - Occasionally

STANDING - Occasionally

SITTING - Continuously

SPEAKING - Continuously

OTHER, please describe - NA