Solutions Engineering Leader - Web, Media, & Gaming (WMG)

The application window is expected to close on: 8/29/2025.

NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. The posted compensation range is for candidates hired in the San Jose/Bay Area market and is subject to change for candidates hired in alternate locations.

Join Cisco's Web, Media & Gaming (WMG) Solutions Engineering team-a national group of technical leaders supporting the world's most innovative digital media, gaming, e-commerce, and real-time application providers. Our mission is to help industry titans scale, innovate, and secure their digital platforms in a fast-paced, competitive market.

As the Solutions Engineering Leader for WMG Americas Service Provider, you will coach, develop, and empower a high-performing team of Solutions Engineers. Your team will serve as trusted technical advisors to top brands, enabling them to use Cisco's AI-ready infrastructure, security, and observability solutions to deliver outstanding experiences and drive digital transformation.

• Lead, mentor, and scale a national team of Solutions Engineers focused on web, media, and gaming customers.
• Guide the team to deliver business outcomes through Cisco architectures, enabling increased uptime, reduced MTTR, and enhanced operational efficiency.
• Ensure comprehensive portfolio execution across data center, networking, security, observability, and AI/ML infrastructure.
• Support customers in adopting digital resilience strategies with Cisco Secure, XDR, SASE, and Splunk solutions.
• Engage with executive leadership and engineering leaders, presenting Cisco's value to influence technical preference and strategic direction.

• Bachelor's degree in Engineering, Computer Science, or a related technical field (or equivalent experience).
• 8+ years of experience in technical sales, solutions engineering, or a similar customer-facing technical role.
• 3+ years leading technical sales teams in the technology or service provider sector.
• Deep knowledge of data center, networking, security, and/or cloud infrastructure solutions.
• Demonstrated experience engaging with large enterprise or service provider customers.

• Master's degree or equivalent experience, in a technical or business discipline.
• Strong leadership, coaching, and team development skills.
• Experience serving web, media, gaming, or e-commerce industries.
• Superb communication and executive engagement abilities.
• Proficiency with Cisco technologies, including mass-scale routing, Silicon One, SONiC, AI/ML, and Splunk solutions.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.