Bilingual Customer Service Representative

Are you looking for a job opportunity where you can advance your skills and experience while taking your career to new heights? Staffmark has an outstanding opportunity for a motivated individual in Houston, TX. We are hiring a Bilingual Customer Service Representative for a leading company. Bring your positive energy, excellent communication skills, and eagerness to help customers in a diverse team.

Pay: $20/hr.

Schedule: 8 AM - 5 PM | Monday - Friday

Requirements: Bilingual in Spanish + High school diploma + At least 1 year of call center or customer service representative experience + Proficient in the use of Microsoft Outlook, Word, and Excel

Bilingual Customer Service Representative Responsibilities

Provide excellent customer service through in-person, phone, email, and web interactions. Communicate with on-the-road employees, resolve customer issues within guidelines, track and document concerns, and handle refunds. Maintain account files, process payments, and enter new subscription accounts into the system. Generate work orders for drivers, ensure missed stops and pick-ups are completed, and run credit checks on new customers. Maintain records, scan contracts, and assist with the Affirmative Action log. Promote a positive company image and ensure the customer service area is neat and compliant with regulations.

Employee Benefits

• Medical, dental, vision, and life insurance
• Short-term disability
• 401k plans
• Weekly pay is available every Friday
• Employee discount programs
• Referral bonus potential

If you have a positive attitude, a friendly personality, and a passion for working with people, this outstanding job opportunity is ready for you! Click 'Apply Now' and join Staffmark today. We look forward to connecting with you!

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