Lead Phlebotomist

Location: Salem Health, 890 Oak Street SE, Salem, Oregon 97301

Department: Inpatient Phlebotomy

Position Type: Full Time, 36 hours/week, Non-Exempt

Schedule: 7:00pm - 7:30am, Thursday - Saturday

Your role with us

The lead phlebotomist at Salem Health plays a critical role in ensuring the efficient and safe collection of laboratory specimens, while also providing leadership and guidance to the phlebotomy team. This position requires strong communication and organizational skills, as well as the ability to work collaboratively with healthcare providers and patients. The lead phlebotomist will oversee daily operations, provide training and support to team members, and contribute to process improvements.

What you'll do

• Leads and educates team members, promoting flexibility and teamwork, and serves as a resource for staff, while monitoring daily workload and coordinating adequate staffing.
• Effectively communicates with manager, supervisor, and coworkers, prioritizing work for optimal efficiency, and resolving technical problems.
• Demonstrates knowledge of principles and procedures, responds to questions, and assists in coordinating training for new policies and procedures.
• Maintains confidentiality, uses interpersonal skills to convey a positive attitude, and ensures staff use downtime appropriately.
• Reviews and creates standard operating policies and procedures, maintains equipment, and follows infection control and safety procedures.
• Participates in quality assurance and performance improvement activities, supports changes and improvements, and monitors supplies.
• Resolves conflicts and provides constructive feedback, while maintaining a professional demeanor and supporting a positive work environment.
• Demonstrates self-motivation, takes responsibility for professional development, and meets or exceeds hospital attendance standards.

Required qualifications

• High school diploma or GED equivalent.
• Phlebotomy technician certification (ASCP/NHA/BHCO).
• One year of related work experience in a laboratory area of comparable complexity and services, exhibiting extensive and current knowledge of laboratory operations.

Additional Information

• Candidates will thrive in this role by possessing a strong foundation in phlebotomy principles and excellent leadership skills, with the ability to develop and implement process improvements.
• Success in this role requires effective communication and organizational skills, including the ability to work collaboratively, manage multiple priorities, and compose clear and concise reports.
• A working knowledge of Laboratory Information Systems, regulatory guidelines, and clinical software programs is beneficial, along with the ability to read and understand complex documents and handle stressful situations professionally.
• Ability to work independently and as part of a team, providing guidance and support to phlebotomists and other healthcare professionals, while maintaining a positive and supportive attitude is highly important.

Why Salem Health?

Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.

We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you'll find more than a job, you'll find purpose, connection, and room to thrive.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity, and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.