Coordinator, Employment - District Office
PRIMARY FUNCTION: Responsible for reviewing and processing transactions from multiple sources. Duties include assisting with processing inquiries regarding various employment types, faculty and professional contracts, updating organizational structure, preparing sensitive outgoing communication to campus leadership, and initiating Electronic Personnel Action Forms (EPAFs). Responsible for incoming and outgoing information to ensure all applicant and employee information is processed, distributed and entered in the Enterprise Resource Planning (ERP) system accurately. The position will also serve as back-up support for various employment functions.
Essential Job Functions:
- Prepares and processes employment documents, personnel action forms (EPAFs), form I-9, and other hiring documents to conform to SJC policies, procedures, and relevant laws.
- Create, and/or modify, and post employment requisitions. Complete the hiring process in the applicant tracking system in collaboration with hiring leaders.
- Review and process backgrounds, employment documents, and apply EPAFs for various employment types. Extends salary offers, explains benefit options and employment contracts.
- Serves as primary point of contact for any employee requiring assistance in originating and submitting EPAFs for all types of employment transactions.
- Initiates full-time EPAF transactions to include organizational restructures and special offer letters.
- Handles special projects to include, but not limited to, supporting the implementation of new or revised programs or procedures by creating training materials, delivering training content, and providing follow-up support for these programs or procedures.
- Enters and updates employee data into the ERP database and applicant tracking system as required.
- Tracks and reports missing items for employment hiring, including those related to internal audit findings and SACSCOC requirements.
- Prepares all full-time faculty and professional contract recommendations for submission to the Board for approval; includes issuance, tracking, and ERP entry.
- Serves as back up to prepare personnel section of the monthly Board agenda; records transactions and gathers personnel action requests to prepare personnel section of the monthly Board agenda.
- Interacts with campuses, specifically hiring leaders by answering questions related to employment transactions, assisting with inquires related to faculty and professional contracts, and organizational structure.
- Serves as a backup to other employment roles and other duties as assigned.
Additional Job Functions:
- Assists walk-in and phone applicants with general inquiries, applicant tracking system application process, and password resets.
- Generates reports and submits information as required by state/federal agencies (i.e. report for the Attorney General's office).
- Answers incoming calls to the general Human Resources and Cornerstone support lines.
- Processes reasonable assurance letters for distribution to part-time faculty.
Knowledge, Skills and Abilities:
- Must have excellent organizational skills, customer service skills, and communication skills (including active listening, empathy, and adaptability).
- Able to follow instructions and demonstrate an outstanding quality of work with minimal supervision.
- Ensure compliance with due dates and deadlines.
- Must possess skills in problem solving, logical thinking and decision making.
- Must have the ability to keep confidential information and communicate effectively with all levels of the organization.
- Basic to intermediate skills in MS Office - Word, Excel, and PowerPoint.
Required Education:
- Associate's degree or equivalent coursework
Preferred Education:
Required Experience:
- 2 years of professional experience in Human Resources, customer service, or a related field
Preferred Experience:
- 4 - 6 years of professional experience in Human Resources, customer service, or a related field
- Experience in a college setting and knowledge of ERP and/or applicant tracking system is preferred.
Note: This position has opportunity for limited remote work arrangements with appropriate approvals and in accordance with the policies, procedures, and needs of the College. Salary Grade: 111 Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule Requisition Number: req5790 Posting Close Date: 8/22/2025
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