Credit Bureau Disputes CW Specialists

Spectraforce Technologies
United States, Utah, Draper
Sep 03, 2025
Title: Credit Bureau Disputes CW Specialists Location: Draper, UT Duration: 12 Months Responsibilities: Be the subject matter expert while managing multiple high-risk function queues. Documenting steps taken, while efficiently and accurately completing customer requests through casework. Workload will consist of high-risk casework such as Credit Bureau disputes and notifications. Participating in projects or process improvements to drive operational excellence. Research escalated customer disputes and requests and provide customer-centric resolutions. Abide by applicable regulatory and departmental policies and procedures. Contribute feedback to develop new content and refine the existing processes and procedures. Qualifications: Prior experience working with the major credit bureaus and their propriety products preferred Prior financial industry experience Prior data furnishing experience preferred Strong analytical ability required Prior credit bureau dispute and operations experience QA and UAT of Metro2 mapping and mitigation of rejections Proficient skills with Excel, Word, PowerPoint required Experience using SQL, SAS, or comparable data mining and query tools a plus Bachelor's degree preferred or equivalent work experience