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Special Services Coordinator

Dartmouth College
remote work
United States, New Hampshire, Hanover
7 Lebanon Street (Show on map)
Aug 11, 2025
Position Information
























Posting date 08/11/2025
Closing date
Open Until Filled Yes
Position Number 0059201
Position Title Special Services Coordinator
Hiring Range Minimum $26.20
Hiring Range Maximum $26.20
Union Type SEIU
SEIU Level F
FLSA Status Non-Exempt
Employment Category Regular Full Time
Scheduled Months per Year 12
Scheduled Hours per Week 40
Schedule
The position's regular hours are Monday - Friday, 8:00 am to 4:30 pm.
Location of Position
Hanover, NH
Remote Work Eligibility? Onsite only
Is this a term position? No
If yes, length of term in months.
Is this a grant funded position? No
Position Purpose
To provide a range of high-volume photocopying, printing, and mail service functions for the Tuck community, in a fast-paced, and deadline-driven environment, while maintaining a customer service focus.
Description
Required Qualifications - Education and Yrs Exp High School or equivalency
Required Qualifications - Skills, Knowledge and Abilities

  • One year of relevant experience in a fast-paced setting.
  • Familiarity with high-volume copier equipment.
  • Excellent interpersonal and customer service skills.
  • Excellent attention to detail.
  • Ability to work with minimum supervision.
  • Ability to work independently and as a team member.
  • Good judgment and ability to make quick decisions.
  • Ability to stay on task with numerous interruptions.
  • Ability to manage multiple tasks under pressure and establish priorities to meet deadlines.
  • Knowledge of computer software (Microsoft Office and Adobe) and office skills.
  • Ability to lift, carry, hold, and move objects weighing up to 50 lbs.
  • Ability to stand for a total of 4-6 hours/day.
  • Commitment to diversity and to serving the needs of a diverse population.

Preferred Qualifications
Preferred Qualifications
  • Mail and package processing experience.
Department Contact for Recruitment Inquiries Lorin Parker
Department Contact Phone Number 603.646.2904
Department Contact for Cover Letter and Title Lorin Parker
Department Contact's Phone Number 603.646.2904
Equal Opportunity Employer
Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.
Background Check
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? Not an essential function
Special Instructions to Applicants
UNION POSITIONS ARE AVAILABLE TO SEIU UNION MEMBERS ONLY DURING THE FIRST WEEK OF POSTING. AFTER ONE WEEK OF POSTING, IF THE POSITION HAS NOT BEEN FILLED INTERNALLY, IT IS OPEN TO THE GENERAL PUBLIC AND OTHER MEMBERS OF THE DARTMOUTH COMMUNITY. OPEN TO UNION MEMBERS ONLY FROM 8/11/2025 THROUGH 8/15/2025

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Additional Instructions
Quick Link https://searchjobs.dartmouth.edu/postings/80380
Key Accountabilities


Description
Photocopy/Print Services:

  • Uses a web-based system to manage and track service requests (photocopies, supplies, photocopier repairs).
  • Performs printing services, including photocopying, scanning, collating, poster-making, and binding for course materials, mailings, and departmental materials.
  • Operates photocopiers of high-level technological sophistication.
  • Determines appropriate specifications to ensure high quality and accuracy of completed product.
  • Works closely with support staff, administrators, and faculty to finalize production, compilation, and distribution of printed materials.
  • Coordinates the printing of confidential materials to meet deadlines.

Percentage Of Time


Description
Mail Services:

  • Sorts and distributes daily incoming mail and packages from various couriers to faculty, staff, and students; acts as liaison with delivery personnel and provides information as needed.
  • Ensures confidential, legal, and perishable mail items are retrieved by the recipient in a timely manner.
  • Maintains faculty/staff and student mail rooms and copy and supply areas to ensure safety and security.
  • Keeps comprehensively informed of current mailing procedures and postage information; answers inquiries about mail carrier options.
  • Records and monitors package receipt and retrieval to ensure timely distribution.
  • Collects address information from a variety of databases and provides student mail forwarding during the summer and up to one year for alumni.
  • Assists staff in preparation of large mailings by ensuring availability of necessary mailing supplies.

Percentage Of Time


Description
Miscellaneous:

  • Provides comprehensive customer service to faculty, staff, and students; addresses inquiries, offers direction and information.
  • Maintains inventory of office supplies, recognizing needs and replenishing in advance; uses online ordering system, and distributes orders as needed.
  • Assists support staff with various administrative tasks; distributing and preparing confidential course materials.
  • Troubleshoots malfunctions and maintains multiple photocopiers; acts as direct contact with vendor technicians.
  • Takes part in new hire orientations by providing training on the use of copier equipment, mail processing, and service requests.

Percentage Of Time
-


-- Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
-- Performs other duties as assigned
Applied = 0

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