Crowe Global Functional Consultant

Crowe
remote work
United States, California, Sacramento
400 Capitol Mall (Show on map)
Aug 12, 2025
Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: About Crowe AI Transformation Everything we do is about making the future of human work more purposeful. We do this by leveraging state-of-the-art technologies, modern architectures, and industry experts to create AI-powered solutions that transform the way our clients do business. The new AI Transformation team will build on Crowe's established AI foundation, furthering the capabilities of our Applied AI / Machine Learning team. By combining Generative AI, Machine Learning and Software Engineering, this team empowers Crowe clients to transform their business models through AI, irrespective of their current AI adoption stage. As a member of AI Transformation, you will help distinguish Crowe in the market and drive the firm's technology and innovation strategy. The future is powered by AI, come build it with us. About the Team We invest in expertise. You'll have the time, space, and support to go deep in your projects and build lasting technical and strategic mastery. You'll work with developers, product stakeholders, and project managers as a trusted leader and domain expert. We believe in continuous growth. Our team is committed to professional development and knowledge-sharing. We protect balance. Our distributed team culture is grounded in trust and flexibility. We offer unlimited PTO, a flexible remote work policy, and a supportive environment that prioritizes sustainable, long-term performance. About the Role As a Functional Consultant on the AI Transformation team, you will play a pivotal role in guiding Crowe Global firms to onboard, configure, and fully leverage AI tools for measurable business transformation Lead workshops and training sessions for ChatGPT Enterprise, Microsoft Copilot, and Crowe internally developed AI tools to accelerate AI adoption Engage with business and IT stakeholders to define objectives, priorities, and AI strategies for maximum alignment with business goals Manage client onboarding for AI tools, ensuring smooth deployment and high user engagement Guide clients in identifying and prioritizing AI use cases to maximize operational efficiency and impact Facilitate requirements gathering, use case scoping, and solution fit analysis to deliver tailored AI solutions Develop and maintain user stories, test cases, and support project documentation for streamlined implementation Collaborate with technical and functional teams to validate solution design and ensure technical feasibility Create and deliver user guides, quick start materials, and internal training content to drive self-sufficiency Support change management, adoption metrics, and post-implementation reviews to optimize value realization Monitor and communicate project status, risks, issues, and opportunities to keep stakeholders informed and engaged Coordinate project activities, timelines, and deliverables to ensure on-time, successful outcomes Manage AI tool configuration, security, and compliance with firm policies to protect client data and ensure regulatory readiness Implement Crowe's AI governance frameworks and risk management processes for secure and ethical AI use Participate in Crowe AI communities to share insights and drive continuous improvement across engagements Actively engage in professional learning within the constantly evolving AI landscape, with an emphasis on the Microsoft ecosystem. Success in this role looks like detailed, well-maintained requirements aligned to a solution's vision and strategic goals; it looks like productive collaboration with both business and technical stakeholders. Required Skills Minimum of 1-2 years of experience in a client-facing role Proven experience working in functional teams, with the ability to inspire, mentor, and develop talent Strong understanding of Generative AI and its business applications Familiarity with AI/ML concepts and their application in various industries Experience working with Microsoft technologies, particularly in relation to AI and Power Platform Common understanding of Product Development and Software Development Life Cycles. Bonus points for experience in MLOps and AI product development. Proven experience creating artifacts and documenting requirements for software projects, ensuring that business, user, functional, and non-functional requirements are clear, concise, testable, and traceable Experience in conducting workshops, training sessions, and requirements gathering with clients Demonstrated ability to build and maintain strong client relationships, ensuring high levels of client satisfaction Excellent verbal and written communication skills, with the ability to convey complex ideas to both technical and non-technical audiences Strong analytical and problem-solving abilities, with a focus on aligning AI solutions with business needs The ability to navigate conflicting perspectives and ambiguous requirements with an eye on business context and customer needs Commitment to responsible AI usage, data privacy, and governance practices. Collaborative mindset; thrives in cross-functional, distributed teams. Preferred Skills Background in business analysis, with a knack for translating business needs into technical requirements Experience with analysis techniques/methods (including scope diagrams, process models, data models, use cases, user stories, acceptance criteria, storyboards, prototypes, state diagrams, CRUD matrix, etc.) You can communicate technical concepts clearly to non-technical or unfamiliar audiences, both written and verbal; you support the creation of client-facing deliverables and documentation Create and maintain technical documentation for developed solutions, including user guides, technical specifications, and process documentation Familiarity with Agile methodologies and tools You're familiar with the software development lifecycle and AI Ops best practices Experience with Azure services, particularly Azure AI, Machine Learning, and Cognitive Services Expertise in prompt engineering and familiarity with tools like Enterprise ChatGPT, Microsoft Copilot, and Azure AI Studio Experience with DevOps practices and tools within the Microsoft environment Previous experience in a professional services environment Actively looks for opportunities to try and learn new things. Hungry to try new tools and techniques or try new areas of the business to test yourself You enjoy sharing what you learn, whether by offering cross-training opportunities, giving internal team "lightning talks," or by writing detailed comments on tickets when you close them We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. The application deadline for this role is 09/30/2025. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $74,100.00 - $147,800.00 per year. Our Benefits: Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you! How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe: Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world. Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge. Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.