Inventory Management Solutions Coordinator

Why You'll Love Schaedler Yesco Distribution:

At Schaedler Yesco Distribution, we've been illuminating the electrical industry since 1924! As a family- and employee-owned company, we take pride in providing innovative solutions and exceptional customer service. With 29 locations across Pennsylvania, Ohio, and New York, we provide comprehensive solutions in lighting, datacomm, automation, and industrial services.

What Sets Us Apart are our Core Values:

• Commitment to Integrity
• Teamwork
• Accountability
• Profitability

Where we work hard and go home happy!

Electrifying Benefits:

• Health Coverage: Choose from 2 PPO options for Medical, Dental, Vision, and RX-coverage kicks in just 60 days after the 1st of the month!
• 401K with company match.
• Flexible Spending Account (FSA) & Health Savings Account (HSA).
• Employee Stock Ownership Plan (ESOP): Become a stakeholder in our success!
• Quarterly bonuses.
• Company-paid disability and life insurance.
• Generous paid holidays and paid time off accruing.
• Opportunities for continuing education and professional development.

Primary Objective of Position: This position assumes the ownership and growth of IMS SIMS service offerings

Essential Duties and Responsibilities include the following:

• Process daily orders, manage & expedite backordered material
• Provide telephone/email customer service, respond to customer requests
• Develop and maintain effective and positive customer relationships
• Enter and maintain customer part file, order and handling notes
• Enter credits, rebills, and ship/pick up exchanges
• Respond effectively and in a timely manner to internal requests
• Review and streamline tasks and processes to maximize efficiency
• Sourcing IMS and SIMS products to fulfill customer needs
• Customer billing and spreadsheet tracking maintenance
• Continue personal development and product knowledge education
• Continue understanding of project coordination, material scheduling, and overall project management
• Ongoing understanding of Eclipse procedures and how they apply to SIMS/IMS accounts
• Maintain IMS/SIMS customer database
• Follow up on all open orders, bids, and credits with customer until completed
• Check and respond promptly to all e-mails, voice mails, and Eclipse messages daily
• Attend all required training and meetings, record training hours in Eclipse
• Perform miscellaneous duties as required

Knowledge / Experience / Education

• Possess good time management skills
• Highly motivated and positive attitude
• Good verbal and written communication skills
• Basic computer skills - familiarity with Microsoft Excel, Word, Internet Explorer.
• High School Diploma or equivalent required
• Possess good organizational skills

Required Behaviors

• Check and respond to all voice mail, e-mail and Eclipse messages daily
• Attend all required training and meetings, and properly record training hours

in Eclipse.

• Ability to manage multiple tasks simultaneously
  
  
  
  • High degree of attention to detail
  • Ability to work independently and within a team environment
  • Adhere to and support SYD values, Integrity, Profitability, Accountability, and Teamwork
  
  
  
  

Accountabilities of All Employees

• Use your best efforts and full capability daily to the work assigned to you by your manager

• Advise your manager if you do not understand the work they have assigned to you, or if the assignment does not fit your knowledge of the circumstances, current skills or available time and resources
• Advise your manager of any situations or obstacles that could keep you from accomplishing the work assigned to you
• Advise your manager of any situations or opportunities that could help you complete or improve the work assigned to you
• Demonstrate work behaviors consistent with the company values and work within prescribed boundaries, including company policies, standards, procedures and any legislation requirements
• Seek special consideration from your manager when unable to work at your best