Quality Management System Administrator

Who is Senior plc?

Senior plc is an international, market-leading, engineering solutions provider with 26 operating businesses in 12 countries. Senior designs, manufactures and markets high-technology components and systems for the principal original equipment producers in the worldwide aerospace, defense, and land vehicle and power & energy markets. The Group is split into two divisions, Aerospace and Flexonics, servicing five key sectors.

Our global values underpin what we do, and how we do it ...

Safety - Integrity - Customer Focus - Respect & Trust - Accountability - Excellence

Who is Senior Aerospace Spencer?

Senior Aerospace Spencer is an engineer-driven organization focused on high-pressure hydraulic fluid fittings for use in commercial and military aerospace applications. We specialize in source-controlled, standard, and proprietary fittings. Senior Aerospace Spencer also identifies solutions for fluid conveyance challenges related to fitting applications. Our engineering capabilities include conceptual design assistance, modeling, testing and qualification. Our senior engineering professionals are active members of the SAE G3 Fluid Fitting committee and are recognized industry-wide for their expertise.

What does the job involve?

The Quality Administrator will support the Quality Department in ensuring that all products meet required standards, regulatory guidelines, and customer expectations at our manufacturing facility. This includes maintaining approved supplier list, responding to customer surveys. Compling and auditing data associated to the Quality department and its processes to validate compliance of quality objectives, identify needs for improvement and/or preventative actions. Provide overall assistance in the maintenance of the quality system.

Essential Duties and Responsibilities:

• Maintain the Quality Management System by developing and revising procedures, work instructions, forms, charts and quality assurance reports.
• Maintain approved external provider matrix by performing assessments, provide, collect, validate and retain surveys.
• Support maintenance of training matrix, Issue, collect, and retain Training Activity Logs to ensure all employees are trained to the latest work instructions, policies and procedures.
• Customer Surveys: Prepare and complete by collecting, analyzing, and reporting data.
• Compile and evaluate Quality defect data to determine highest contributors and implement corrective and preventative action as determined.
• Support internal audits in compliance with the Audit Schedule, review all necessary documentation pertaining to the scheduled audit and its applicable areas, complete all Reports and Check Lists, provide leadership to personnel of area being audited, works with the Quality Director and/or Designee to ensure overall compliance to the Quality Management System.
• Create Quality KPI reports and perform data analysis. Create presentations as required.
• Assist with maintaining compliance of all calibrated assets.
• Provide support to Environmental Health & Safety activities.
• Other reasonable duties as business and operational needs dictate.

Education and/or Experience:

• High school diploma or equivalent.
• Some college (preferred)
• 1-2 years of Quality Management System experience and/or training or equivalent of education and experience.

Required Skills:

• Strong organizational skills
• Strong communication and interpersonal skills
• Excellent analytical and problem-solving abilities under pressure.
• Proficiency in quality testing techniques, tools, and software.
• Prior experience in a rapid growth environment.
• Openness to continued learning.
• Willingness to adapt to changing priorities, regulations or unexpected quality concerns
• Ability to manage high levels of stress, particularly when dealing with tight deadlines, production issues, or regulatory audits.
• Staying calm and focused under pressure while making critical decisions and maintaining high quality standards.
• Emotional resilience to handle the demands of managing multiple tasks and addressing quality failures in a fast-paced environment.
• Mental resilience to handle conflict resolution, particularly in cases where corrective actions or performance issues arise.

Physical Requirements:

Mobility & Flexibility: Ability to stand or walk for extended periods while performing inspections or audits on the production floor.

Lifting & Carrying: Occasional lifting of materials, products, or equipment, generally up to 25 pounds.

Manual Dexterity: Fine motor skills for documenting findings, using computers, or handling small parts during inspections.

Vision Requirements: Sharp visual acuity for close-up work such as reading technical documents, conducting visual inspections of products, and identifying defects.

Hearing & Communication: Adequate hearing to effectively communicate with employees and listen to machine sounds or alarms during production processes. Clear verbal communication to collaborate with production staff, management, and external auditors.

Working Conditions:

• Exposure to noise from machinery, requiring the use of hearing protection in some cases.
• Ability to work in environments with temperature fluctuations.
• Wearing personal protective equipment (PPE) such as safety glasses, steel-toed shoes, gloves, or hard hats as required in the facility.

If an offer of employment is made it will be contingent upon passing all of the following: Drug Test, Background Check, ITAR, and U.S. Export Compliance Screening.

Equal Opportunity Employer: minority/female/disability/veteran

ITAR Compliance:

Access to our facility (and, therefore, employment) is restricted under the International Traffic in Arms Regulations (ITAR) and/ or Export Administration Regulations (EAR) to U.S. Citizens, lawful permanent residents, U.S. refugees, asylees or temporary residents under amnesty provisions [as defined in 8 USC 1324b(a)(3)] and properly licensed foreign persons. Applicants receiving a conditional offer of employment will be required to provide information to determine whether they are subject to these regulations and, if so, to assess their country of chargeability for export control purposes. Additionally, potential employee's names will be screened against the Consolidated Screening List (maintained by the United States government) to determine eligibility to receive technical data.