New

Systems Reliability Engineer

T-MOBILE USA, Inc.
$83,900 - $151,200Corporate Bonus Target: 15%
life insurance, vision insurance, flexible benefit account, paid time off, paid holidays, tuition assistance, 401(k)
United States, Georgia, Atlanta
Aug 13, 2025
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Are you ready for the next chapter in your Un-carrier journey? The System Reliability Engineer (SRE) improves and protects the software and systems behind all of T-Mobile's IT services-ensuring scalability, availability, latency, performance, security, and capacity-while enabling faster, more efficient software delivery. This hands-on role is ideal for engineers with strong foundational SRE skills, a growth mindset, and a passion for automation and innovation. From designing and maintaining CI/CD pipelines in GitLab to building next-generation T-Mobile applications on cloud-native platforms such as Kubernetes, SREs enhance the reliability, observability, and resilience of our infrastructure. Ideal candidates bring hands-on expertise in Kubernetes operations, GitLab CI/CD, and modern automation tooling to support continuous operational improvement. Our team thrives on agility, transparency, and innovation-embodying the spirit of the Un-carrier. If you're excited by transformation and eager to make a tangible impact, we want to hear from you. We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting transparency in all that we do. Join us in embodying the spirit of the 'Un-carrier' and make a tangible impact! Job Responsibilities: Utilize proficient knowledge and skill in emerging DevOps-centric automation tools and technologies for CI/CD, configuration management, and infrastructure-as-code (IaC) across non-production and production environments. Build and maintain automated solutions for deployment, monitoring, scaling, and self-healing in Kubernetes or similar containerized environments. Perform environment management and automated server provisioning (e.g., VMs or containers), including configuration and optimization of CI/CD pipelines using tools such as GitLab or Jenkins. Deliver software and infrastructure automation to improve the availability, scalability, latency, and efficiency of T-Mobile's services. Create, manage, and use dashboards for continuous monitoring and health checks of applications and underlying infrastructure using tools such as Grafana, Splunk, AppDynamics, and Power BI. Collaborate with development and platform engineering teams to enforce best practices in operational excellence, including incident response, root cause analysis (RCA), and preventive automation. Contribute to future improvements in software delivery and operations through cloud enablement, use of microservices with containerization, and agent-based automation techniques. Participate in on-call rotations as needed to support critical platforms, ensuring rapid and effective response to production issues. Education and Work Experience: Bachelor's Degree in Computer Science, Engineering, or a related technical field. 2-4+ years relevant experience in SRE, DevOps, or Platform Engineering roles. Hands-on experience in developing agent-based automation solutions to proactively detect and resolve production application issues Experience in one or more of: Python, Bash, PowerShell or Go. Proficient in GitLab CI/CD, including pipelines, runners, and APIs. Experience with DevOps tools, such as, Ansible, Chef, Puppet, etc. Hands-on experience with monitoring/logging systems: Prometheus, Grafana, Splunk, or OpenSearch. Deep understanding of Docker and microservices architecture. Familiarity with incident management, SLOs, and error budgets. Strong troubleshooting and root cause analysis capabilities. Preferred Qualifications: Experience developing custom Kubernetes controllers or operators. Experience working in an Agile and DevOps environment. Exposure to AI/ML infrastructure or LLM-based systems (e.g., OpenAI, ChatGPT, Azure OpenAI). Working knowledge of Terraform, Pulumi, or Crossplane. Familiarity with event-driven architecture (Kafka, RabbitMQ, Pub/Sub). Experience in security automation using GitLab (SAST, DAST, Secret Scanning). Knowledge of OpenTelemetry for advanced observability practices. Exposure to chaos engineering and resilience testing. Knowledge, Skills and Abilities: DevOps (Required) Integration (Required) Cloud Computing (Preferred) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $83,900 - $151,200 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.