Lead Product Manager - Hybrid

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

As a Lead Product Manager in Vivint Technology (VT), you will oversee a team of product managers. The product team is responsible for multiple product(s) and/or capabilities contained within Salesforce; this includes native features, custom-built solutions, and a hybrid of both, integrated into a seamless experience for users. You will be responsible for defining the strategic direction, driving innovation, and ensuring that our products deliver exceptional user experiences. You will manage high-impact projects, lead cross-functional teams, resolve complex challenges, and work closely with product leadership to align product strategies with the company's long-term objectives.

This role demands a unique balance of Salesforce platform expertise, user-centric product thinking, strong team leadership skills, and the ability to influence and collaborate across departments to deliver innovative and user-centric products and experiences.

This person should bring product vision that looks beyond what Salesforce offers out-of-the-box, identifying creative and scalable ways to meet user needs through customization, integration, or alternative tools.

Responsibilities:

Strategic Leadership:

• Ability to go beyond what's possible in Salesforce today to envision better user experiences, leveraging external tools or custom development when appropriate
• Experience working across multiple stakeholder groups to align product strategy with business objectives
• Define and communicate the product vision and strategy for your products and capabilities, aligned with the overall product and company objectives
• Develop and execute product roadmaps to achieve strategic goals and ensure alignment across departments

Team Leadership:

• Lead, mentor, and develop a high-performing product management team, fostering a culture of innovation and accountability
• Facilitate team collaboration and ensure effective communication among product team members and stakeholders
• Conduct regular one-on-one meetings and performance reviews to provide constructive feedback to team members

Cross-Functional Collaboration:

• Collaborate closely with engineering, design, marketing, and business stakeholders to align on product priorities, ensure seamless product development, and launch
• Act as the primary point of contact between product management and other departments, ensuring alignment on priorities and deliverables
• Coordinate with UX/UI designers to ensure a user-centric approach in product development

Product Development:

• Oversee the entire product development lifecycle from ideation to launch, ensuring timely delivery of high-quality product
• Gather and prioritize product and customer requirements to create high-level requirements and objectives
• Guide product managers to create detailed product specifications

Product Lifecycle Management:

• Manage the end-to-end product lifecycle, including planning, development, launch, and retirement strategies
• Monitor and assess product performance post-launch, making data-driven decisions for product iterations and enhancements
• Ensure compliance with industry standards and best practices throughout the product lifecycle

Performance Monitoring:

• Define key performance indicators (KPIs) and metrics to evaluate product success and user satisfaction
• Regularly analyze product performance data to identify trends, areas for improvement, and new opportunities
• Prepare and present performance reports to stakeholders, highlighting key insights and recommendations

Stakeholder Engagement:

• Build and maintain strong relationships with key stakeholders, including product and engineering leadership, customers, and business partners
• Conduct regular stakeholder meetings to gather feedback, communicate and demo product updates, and align on strategic initiatives and priorities
• Facilitate workshops and brainstorming sessions to engage stakeholders in the product development process

Performance Management:

• Implement processes for continuous improvement in product management practices and team performance
• Set clear objectives and goals for your product management team, aligning them with organizational priorities
• Address performance issues promptly and implement strategies for team and individual development

Defining Product Roadmap and Vision:

• Articulate a clear and compelling product vision that inspires and aligns the team and stakeholders
• Conduct market research and customer interviews to refine the product vision and ensure it meets user needs
• Continuously iterate on the product vision based on feedback and changing market conditions
• Stay current with Salesforce roadmap

Skills/Characteristics:

• Strong leadership and people management skills
• Strategic vision and the ability to influence senior stakeholders
• High level of expertise in product management and user analysis
• Exceptional communication and organizational skill
• Ability to formulate product opinions, make key decisions, and defend those decisions

• Ability to think beyond Salesforce and understand how to create seamless end-to-end workflows through integrations or alternate platforms

Education:

• Highschool Diploma required

Mnimum Requirements:

• 5-10 years of experience in product management, including at least 2 years working directly with Salesforce products
• Experience managing other Product Managers (at varying levels of experience, from entry-level to senior)
• Experience managing teams and driving product strategy
• Experience delivering user-facing features within Salesforce and connected experiences that span platforms

If you reside in or intend to work remotely from California, Colorado, Connecticut, Hawaii, Illinois, Minnesota, Nevada, New York, Ohio, Washington D.C., Washington State or another state or locality with a pay transparency law, you may contact Careers@nrg.com for compensation information related to this position and other information as required by applicable law. Please include the job title in your request.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster(The poster can be found athttp://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.