Associate / Scientific Engagement Manager

Job Title: Associate / Scientific Engagement Manager

Location: New York or Jersey City(Hybrid Working Model)

About Springer Nature Group

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature

About protocols.io

protocols.io is the #1 platform for designing and publishing research methods, enabling academic and industry researchers to record and share detailed up-to-date protocols. Our mission is to accelerate research by improving reproducibility and making it easier for researchers to discover and share method details.

About the Role

We're hiring a dynamic Associate / Scientific Engagement Manager to lead outreach and engagement efforts across the research community. You'll drive adoption of protocols.io through webinars, training, and direct collaboration with researchers and institutions. This role combines customer success, community building, and strategic communication to grow our presence and impact.

You'll work closely with internal teams and external stakeholders to onboard users, present the platform, and gather feedback that informs product development. As part of a small, agile team within Springer Nature, you'll have the opportunity to contribute across multiple functions and help shape the future of research communication.

Responsibilities

• Plan and deliver outreach activities, including webinars, workshops, and conference representation

• Support onboarding and engagement for new and existing users

• Present protocols.io to researchers and decision-makers in virtual and in-person settings

• Develop and maintain training materials and slide decks

• Track and report on outreach performance and user engagement

• Respond to user inquiries and moderate content submissions

• Share user feedback with the product team to inform improvements

• Collaborate across teams, including sales, strategic development, and leadership

Experience, Skills & Qualifications

• Background in research (PhD preferred but not required)

• Experience in training, outreach, or science communication

• Strong presentation and writing skills

• Passion for science, technology, and open research

• Organized, detail-oriented, and able to manage multiple projects

• Comfortable working in a fast-paced, collaborative environment

• Familiarity with social media and digital engagement tools

• Experience in marketing or communications is a plus

• Fluency in additional languages is a plus

• Knowledge of open science, open access, and publishing trends

• Wet lab experience is a plus

Springer Nature US provides a comprehensive and competitive benefits package, which includes the benefit offerings listed below:

• Medical, Dental, and Vision

• 401(k) with company match and contribution

• Hybrid office working policy, Summer Hours, and paid time off

• Flexible Spending and Commuter programs

• Multiple Life insurance options

• Disability coverage

• Tuition Assistance

• Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance

• Employee Assistance Program

• Family-friendly benefits and a variety of employee discounts

• An array of Employee Social Networks

US Annualized Base Salary Range: Associate Scientific Engagement Manager $80,000 | Scientific Engagement Manager $95,000. The salary offer may vary based on work experience, education, skill level, and equity. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country.

Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf poster.

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture, and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here: https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion

If you have any access needs related to disability, neurodivergence, or a chronic condition, please contact us so we can make all necessary accommodations.

For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers/

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