Account Coordinator

Purpose of the Job

We are looking for an extremely organized and highly detailed individual who can handle multiple projects while working with clients, internal design & production teams, and outside vendors. The candidate must be comfortable & confident juggling a wide range of duties involving multiple teams. Ideal candidate will have customer service & project coordination experience. Experience working in POS production or sales (permanent or temporary displays, branded merch, print, digital) a plus, but not required. Candidate must be pro-active, flexible, and eager to learn and have the ability to succeed in a fast-paced environment.

Key Responsibilities

• Operate Collect, organize, document, and communicate key project details at the request of Account & Production teams to ensure client requests and projects are delivered flawlessly
• Manage & act on daily communications as a liaison between the client & internal teams, including receiving & organizing incoming order requests with a significant amount of detail & urgency
• Collaborate with internal Design, Client, & Production teams to achieve optimum results
• Provide administrative support for Account Manager & Project Manager, including daily correspondence, data entry, order processing, & managing invoicing process/documentation

Knowledge, Skills + Experience

• 1+ year of direct client interfacing experience
• 1+ year of project coordination experience
• Learn and navigate proficiently in our job control software & client e-Store
• Strong communication skills with all levels of the organization and externally with customers and vendors via telephone, email, and in person
• Exceptional organizational skills and ability to multitask
• Outstanding attention to detail, thoroughness, and dedication to excellent results in abbreviated timelines
• Experience excelling within fast paced, high energy environments
• Highly proficient with MS Office software, especially Excel & PowerPoint
• Bachelor's Degree in a related discipline or equivalent work experience
• Knowledge of retail displays, manufacturing, or print production a plus

Company Benefits

• Healthcare, dental, vision insurance
• Short-term and long-term disability coverage
• 401k with discretionary company match
• 16 days of PTO with 9 company holidays + 3 floating holidays

Your application will be reviewed by a member of our Recruiting Team and we'll reach out to you directly if there's a fit for the position. We're using video conferencing software to conduct many of our interviews, but all interviews will be live with a member of our Recruiting or Hiring teams.