Sr. Technical Business Analyst

The Association of American Medical Colleges is a not-for-profit association dedicated to transforming health care by supporting the entire spectrum of medical education, medical research, and patient care conducted by our member institutions. We are dedicated to the communities we serve and steadfast in our goal to improve the health of all.

At the AAMC, we are committed to supporting our employees with a comprehensive benefits package designed to promote well-being, professional growth, and work-life balance. Highlights include:

Additional information can be found on our website.

Reviews, analyzes, and evaluates user needs to create high-level systems solutions that support overall business strategies. Documents system requirements, defines scope and objectives, and creates system specifications that drive system development and implementation. Incumbents function as a liaison between IT and users and have both business and technical expertise. Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost effective manner.

Requirements Gathering/Backlog Management:

• Organize and lead meetings/workshops with Product Owner and business users to understand the current and future needs (functional and non-functional requirements)

• Work closely with Product Owner, development team and required project stakeholders to remove the ambiguity of user stories, refine user stories, and break them down to proper size for sprint grooming.

• Analyze user stories to identify interdependencies and implementation sequence.

• Manage changes throughout the project lifecycle, ensuring proper approval and documentation of changes

Business/Systems Analysis:

• Utilize visual tools such as process flow diagrams, wireframes, or mockups to represent complex user stories.

• Capture, document, and maintain business logic and product knowledge artifacts, such as process flows or sequence diagrams.

• Manage multiple tasks and adhere to project schedules

• Ensure issues are identified, tracked, reported on, and resolved/escalated in a timely manner

• Work with QA to ensure proper test plans are developed and executed

Impact/Gap Analysis:

• Analyze gathered requirements to identify potential conflicts or gaps, work with users to clarify and refine the requirements, as needed

• Analyze the impact of requested requirements on existing applications, services, and systems

• Collaborate with Product and Technical teams to find solutions for outcomes of impact analysis

Support Agile Processes and Release Planning:

• Work closely with the Project Managers to develop project and release plans

• Attend and/or lead daily stand-up meetings

• Facilitate and lead Agile ceremonies i.e. Backlog Grooming, Sprint Planning, Sprint Demo and Retrospective.

• Participate in team discussions regarding new product implementations, project analysis, feature enhancements, deployment, and QA/troubleshooting

Collaborates with Business Partners, Product Owners, and the Development Team:

• Coordinate with the Product Owner and business users on an operational basis and ensure a smooth flow of information on business processes and requirements to the product team

• Work with the development team to get their input on requirements and refine them as needed

• Build and nurture the environment of trust and respect with business partners and IT colleagues

• Successfully resolve conflicts with team members/ business if they arise

• Identify and document areas of potential business risks and communicate these appropriately and promptly to management.

Support Large Scale/ Complex Projects:

• Work closely/coordinate with different Product Owners and Business Partners to understand and reconcile the requirements with utmost clarity

• Identify and manage dependencies between complex user stories and other project components.

• Execute and oversee the implementation of a change control process to effectively manage and document changes to requirements and associated user stories throughout the project lifecycle.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or related scientific or technical discipline required OR equivalent experience

• 5 - 7 years of related work experience

• Extensive experience in technical business analysis

• Possess a strong understanding of technical architectures and systems

• Knowledge of requirements gathering techniques

• Detail-oriented and strong analytical skills

• Excellent communication and writing skills

• Positive attitude with great teamwork and interpersonal skills, reflecting the ability to interact across departments

• Prior experience with handling large-scale custom development projects

• Ability to grasp complex situations quickly and resolve problems creatively

• Ability to work under pressure and solve problems using an analytical approach

• Eagerness to contribute to the team in multiple ways and take on responsibilities to support team goals

• Ability to work with a diverse set of coworkers and effectively assess and resolve conflicts if they arise

• Experience in analyzing data to draw business-relevant conclusions

• Advanced knowledge of programming languages like SQL and system integration solutions.

• Hands-on experience with Agile projects, including Scrum and Kanban methodologies

• Ability to manage multiple assignments in a fast-paced work environment

• Experience with JIRA and Confluence.

• Agile Certifications Preferred (CSM)