New

Manager, Dealer Services (Manheim Houston)

Cox
$72,200.00 - $108,200.00 / yr
parental leave, paid time off, paid holidays, 401(k)
United States, Texas, Houston
Aug 15, 2025
Rev Up Your Career: Be the Pit Boss of Dealer Services! Ready to lead the charge in the fast lane of automotive auctions? As a Dealer Services Manager, you won't just manage a team - you'll be the engine that keeps the dealer experience running smoothly, efficiently, and with a whole lot of horsepower. What You'll Be Steering: Lead the Crew: Manage a team of Dealer Service Coordinators who are the front-line heroes for our dealer clients. Auction Day Action: Own the dealer sales lane - assign run numbers, rep vehicles, work the "IF" counter, and upsell like a pro. Customer Champion: Be the go-to for resolving issues, answering questions, and making sure every dealer leaves happy. Cross-Functional Collaborator: Partner with ops, recon, sales, and more to ensure every vehicle is ready to roll. Digital Dynamo: Educate customers on Manheim's online platforms like OVE.com, Simulcast, and Manheim.com - and help them win big. Metrics Master: Monitor performance, staffing, and service levels to keep everything firing on all cylinders. Culture Driver: Set the tone with professionalism, integrity, and a whole lot of team spirit. Fuel Up on These Fantastic Perks! Competitive pay and potential sign-on bonuses. 30+ days of paid vacation and holidays - from day one! Healthcare that kicks in immediately (and could be free!). Free child/senior care days through Care.com. 401(k) with up to 8% company match. Discounts galore - from cars to courses. A team that feels more like family. This isn't just a job - it's a high-octane opportunity to lead, grow, and make a real impact in the automotive auction world. If you're ready to shift gears and take the wheel, Manheim is ready for you. Qualifications Minimum Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year experience in a related field; or 10 years' experience in a related field 1+ year of experience in management or lead role Requires strong knowledge of customer service and sales Excellent communications skills to work effectively with teams throughout organization Preferred Degree in related discipline strongly desired Experience in automotive industry desired USD 72,200.00 - 108,200.00 per year Compensation: Compensation includes a base salary of $72,200.00 - $108,200.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.