New

Manager - Applications Support

Argonaut Management Services, Inc
paid time off, 401(k)
United States, New York, New York
Aug 20, 2025
Argo Group International Holdings, Inc.and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. ("BWS"), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions. Job Description The Technical Manager ensures that the business intent is carried out through business analysis work applicable to all application changes and that the business analysis work is of sufficient quality to meet solution objectives and deliver business value. Serves as the liaison between the customer community and the development team through which requirements flow. Conducts interviews and leads requirements gathering sessions with business representatives to elicit and document business requirements for system development. Elicit and write business and system functional and non-functional requirements including usability, reliability, performance and support requirements of a system. Effectively communicate issues to business customers and elicit feedback for applications programmers and technology solution providers. Acts as Subject Matter Expert for CAT Modeling and Exposure management systems and processes. This includes in-house developed applications and Vendor Models. Conducts issue triage and escalation as it relates to requirements/technical issues for the client/project. Performs Knowledge Transfer with technical teams - Development, Quality Assurance and Production Support. Assist Testing Team in preparation of test strategy / plans. Coordinates building of user acceptance test cases by the clients; as well as the execution of user acceptance testing. Mentors internal or external Business Analysts and review work product of such partners on as needed basis. Works with Application Manager on prioritizing the requests, coordinating UAT and providing status to business customers. Skills/Competencies Experience of designing UI based on .Net Framework (WinForms and ASP.NET). Expert level R Programming highly desirable, including advanced statistical modeling and predictive analytics. In-depth understanding of CAT Vendor Models as well as CAT Marginal Pricing and Portfolio Management. Intermediate level SQL skills - good understanding of RDMS Adept in using Microsoft Office Stack etc. Able to work directly with clients to understand business requirements on a project basis. Ability to understand the client area's functions and systems. Possess excellent verbal and written communication skills to communicate effectively with all levels within the organization. Demonstrated ability to handle multiple projects simultaneously. Experience of working under high pressure environment and on time critical projects. Qualifications/Experience 5+ years' experience of working in the insurance industry. 5+ years in business Analyst capacity-focused in CAT Modeling. BS/BA Degree, preferably in Business Administration or Information Systems preferred, MBA highly preferred. Additional considerations Attitude and Aptitude will be primary qualifications for this role. Will give strong consideration for individuals with an aptitude for technology and have extensive insurance experience. The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package. Chicago: $149,100 - $175,800 NYC: $162,800 - $191,800 *PLEASE NOTE:* Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas. If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400. Notice to Recruitment Agencies: Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions. We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. The collection of your personal information is subject to ourHR Privacy Notice Benefits and Compensation We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.