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Health Equity Access Coord.

Grady Health System
United States, Georgia, Atlanta
80 Jesse Hill Junior Drive Southeast (Show on map)
Aug 21, 2025

LOCATION: 80 Jesse Hill Jr. Drive, SE, Atlanta, GA, 30303

SHIFT TYPE: Full-Time

SUMMARY

HEAC is a position that is instrumental in providing access to patients at Grady Health System. The HEAC will be assigned various projects related to healthcare access at Grady. The HEAC is responsible for effectively contacting patients for a variety of healthcare-related tasks, including but not limited to scheduling, information gathering, and follow-up. The HEAC will also be involved in projects and duties that improve community access to healthcare. Most of the work is remote, but there may be times when face-to-face is needed. The HEAC will report to the Chief Health Equity Officer. The HEAC will work as needed.

JOB RESPONSIBILITIES

  • Make daily calls to patients as it relates to the project on that day.

  • Make approximately 30 calls daily.

  • Attend weekly meetings with the Office of Health Equity Document, tracking patient interactions in the Epic Workflow.

  • Input patient interaction and referral data daily into Epic, tracking weekly metrics.

  • Provide daily reports to the Office of Health Equity.

  • May require some participation in community events .

  • Establish a professional working relationship with other leaders at Grady.

  • Establish a relationship with others who are on the project team

QUALIFICATIONS

  • Required: High School Diploma or GED.

  • Basic knowledge of Microsoft Office and Microsoft Excel.

  • Effective Communicator

  • Preferred:

    Less than one (1) year job job-related experience

Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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