Transfer Center RN (24 Hours, Nights, Every 3rd Weekend)

POSITION SUMMARY:

The Transfer Center Nurse is responsible for coordinating patient admissions and transfers between Boston Medical Center Health System facilities. This role ensures a smooth, efficient, and safe transition of patients by acting as a liaison among patients, healthcare providers, and receiving facilities. The position requires strong clinical knowledge, organizational skills, and the ability to communicate effectively with diverse stakeholders.

Position: Transfer Center RN

Department: OSNM

Schedule: 24 Hours, Nights, Every 3rd Weekend

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Coordinate patient admissions from external and internal sources, verifying clinical and insurance information to facilitate timely processing.
• Manage patient transfer requests, prioritizing based on medical urgency, bed availability, and resource allocation.
• Serve as the primary point of contact for physicians, nurses, case managers, and sending or receiving facilities throughout the admission and transfer process.
• Review patient medical records and documentation to ensure accuracy, completeness, and compliance with hospital policies and regulatory requirements.
• Facilitate bed assignments and communicate status updates to involved parties.
• Provide clinical assessment and triage support during admission and transfer processes to ensure patient safety and an appropriate level of care.
• Collaborate with case management and social work teams to address complex admission or transfer situations.
• Maintain accurate records of admissions and transfers for reporting and quality assurance purposes.
• Participate in initiatives aimed at improving transfer center operations, patient flow, and overall patient experience.
• Provides coverage for the Off-Shift Nurse Supervisor as needed.

JOB REQUIREMENTS

REQUIRED EDUCATION AND EXPERIENCE:

Associate of Science in Nursing

Minimum of 5 years clinical nursing experience

An equivalent combination of education and experience, which provides proficiency in the areas of responsibility, may be substituted for the above education and experience requirements .

PREFERRED EDUCATION AND EXPERIENCE:

Bachelor's degree preferred

Previous experience working in a transfer center or admissions department preferred.

Previous experience preferably in emergency, critical care, or intermediate care.

CERTIFICATIONS, LICENSES, REGISTRATIONS REQUIRED:

Requires license to practice professional nursing as a Registered Nurse in the Commonwealth of Massachusetts.

CERTIFICATIONS, LICENSES, REGISTRATIONS PREFERRED:

N/A

KNOWLEDGE, SKILLS & ABILITIES (KSAs):

Decision Making: Demonstrates ability to make sound and timely decisions that are guided by precedents, policy & procedure and overall goals and objectives, is able to choose the best course of action based on analysis of available information, and can develop alternative courses of action

• Problem Solving: Demonstrates ability to address a wide variety of clinical, operational and social issues that arise by analyzing the situation and applying critical thinking skills to implement a solution
• Communication Skills: Demonstrates the ability to articulate thoughts and present complex clinical and operational information using oral, written, and non-verbal communication skills, able to employ active listening skills to gain clarity, having the ability to gather and deliver information in person, in writing, and electronically/digitally
• Familiarity with hospital admission processes, insurance verification, and regulatory compliance
• Strong clinical assessment skills and knowledge of patient care standards
• Excellent organizational, communication, and interpersonal skills
• Computer/Technology Skills: Demonstrates ability to access and enter data from EPIC EHR, excel, power point, Microsoft word, Microsoft outlook, web based shared drives
• Teamwork: Demonstrates the ability to work with others toward a shared goal, share responsibility and rewards with team members, having the ability to recognize combined actions of the group leads to overall success of the team
• Aspire to BMC's Core Values: Built on respect, powered by empathy; move mountains; and many faces create our greatness

Equal Opportunity Employer/Disabled/Veterans

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