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Assistant Website Merchandiser - Mark & Graham

Mark and Graham
vision insurance, paid time off, 401(k), relocation assistance
United States, California, San Francisco
3250 Van Ness Avenue (Show on map)
Sep 03, 2025

About the Team

You will be part of the Mark & Graham E-Commerce team, helping to support our site operations and site merchandising teams. Our job is to drive conversion and deliver a best-in-class online experience to our customers.

About the Role

As an Assistant Website Merchandiser, you will execute online business, merchandise, and marketing strategies for the Mark & Graham site. You will assist the Mark & Graham eCommerce team with seasonal product launches, help manage the rollout of new site functionality and marketing campaigns, while maintaining a frictionless customer experience.

Responsibilities

  • Assist with seasonal product launches, including building out product pages, and managing product attribution

  • Review and execute eCommerce merchandising goals and strategies to drive sales, conversion and site KPIs

  • Work in conjunction with merchandising team to compile and input product data

  • Log site bugs and open tickets with tech team to resolve

  • Perform ongoing site audits

  • Create and analyze various site reports

  • Coordinate and participate in daily site testing to ensure correct data integrity

  • Help execute and audit personalization preview on product pages

  • Assist with testing new site functionality and app releases

  • Develop and maintain our site build calendar

  • Create and test site and promotions

  • Assist in creating new category/subcategories based on seasonal needs

  • Work with Site Manager on special projects related to operational improvements, site partnerships and comprehensive testing strategy

  • Identify and recommend new site content and experiences to address customer needs

  • Coordinate and administer ongoing testing for each project release and major site launches

  • Other projects as assigned

Requirements

  • Minimum required: Bachelor's degree.

  • 1+ years previous eCommerce, digital marketing, or merchandising experience

  • Must be literate in Microsoft Excel and Outlook, and have strong communication and presentation skills

  • Well-organized and extremely detail oriented

  • Able to make timely decisions, anticipate problems, and provide creative solutions

  • Experience with web analytics systems a plus

  • This role requires being onsite in the San Francisco office Monday through Thursday and Friday as optional in the office

Our Culture & Values

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.

People First

Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:

Benefits

  • A generous discount on all WSI brands

  • A 401(k) plan and other investment opportunities

  • Paid vacations, holidays, and time off to volunteer

  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits

  • Tax-free commuter benefits

  • A wellness program that supports your physical, financial and emotional health

Continued Learning

  • In-person and online learning opportunities through WSI University

  • Cross-brand and cross-function career opportunities

  • Resources for self-development

  • Advisor (Mentor) program

  • Career development workshops, learning programs, and speaker series

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay range for this position is $29-$33/HR. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.

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