Director, Patient Access and Financial Counseling: (Days, M-F)

Shift:Monday through Friday day shift
Department: Patient Access
Compensation:

* Base Pay Range: $108,971.20 - $177,590.40 per year, based on experience

ABOUT THE JOB:

MU Health Care is looking for a visionary leader who thrives on collaboration, inspires excellence, and brings a passion for service to every interaction. The ideal candidate is a strategic thinker with a heart for patient-centered care, capable of navigating complex systems while building strong relationships across departments and disciplines. We're seeking someone who leads with integrity, drives performance through teamwork, and embraces innovation in a rapidly evolving health care environment. If you're energized by the opportunity to shape access strategies and champion financial transparency, this is your moment to make a meaningful impact. Join us and be part of a team that's redefining what exceptional care looks like-starting at the front door.

ABOUT MU HEALTH CARE:

At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. We believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger - to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system - the only in mid-Missouri - is home to multiple hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital as well as over 90 specialty clinics. Here, you can define your career among our many clinical and nonclinical positions - with growth, opportunity and support every step of the way.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

EMPLOYEE BENEFITS:

* Health, vision and dental insurance coverage starting day one

* Generous paid leave and paid time off, including nine holidays

* Multiple retirement options, including 100% matching up to 8%and full vesting in three years

* Tuition assistance for employees (75%) and immediate family members (50%)

* Discounts on cell phone plans, rental cars, gyms, hotels and more

* See a comprehensive list of benefitshere.

DETAILED JOB DESCRIPTION:

Provide leadership and direction in Patient Access Services Department and Financial Counseling, including the Medicaid application processes and management and oversight of Medicaid application outsourced process and performance. Achieve established performance targets by actively engaging multiple disciplines/departments/staff. Manage people, relationships, and processes to maximize results and engage internal and external stakeholders. Promote collaboration, teamwork, and champion service excellence. Develop strategies for long-range access planning/management addressing changes in reimbursement and clinical environments in collaboration with internal and external organizations.

Direct activities, track and identify trends related to securing all financial information and verification of third-party payer information. Direct consents, Medicare's IMM, as required by the third-party payer, prior to admission or services being performed. Direct admission activities with other Hospital and Medical School departments. Direct providing Good Faith Estimates, informing patients of financial obligation, and collecting monies due to the hospital and physicians. Oversee the development, coordination, and maintenance of daily staffing schedules to ensure the appropriate level of coverage and continuity of care across units. Direct the implementation and oversight of MU Health Care time and attendance policies and practices. May complete unit/department specific duties and expectations as outlined in department documents.

REQUIRED QUALIFICATIONS:

Bachelor's degree in a related field.

Master's degree or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.

Seven (7) years of healthcare experience.

Three (3) years in healthcare management, finance, or revenue cycle experience.

PREFERRED QUALIFICATIONS:

Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.

The University of Missouri is an Equal Opportunity Employer.