Program Manager, Operations and Events (FIU in DC)

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Responsible for the management or coordination of activities and programs and critical daily administrative and hospitality tasks for FIU in Washington, D.C. Makes decisions using independent judgement, and originate and implement new concepts or approaches, policies and procedures, for the effective and efficient daily operations of FIU in DC and programs being hosted there.

• Supports external and internal constituent groups by helping to support successful events and visits to Washington; reserving of office space; managing of office calendars; gathering and circulating important information; answering main phone line and daily check of voicemail.
• Collaborates with team members to ensure the highest quality visitors experience for guests arriving and meeting at FIU in DC. This includes ensuring that systems are in place for visiting co-working students, faculty and alumni, and capturing visitor data and overall usage counts.
• Responsible for data management. Including updating CRM platform, managing Mailchimp account, managing the general email accounts and forwarding/replying as needed, updating office calendars and the university-wide online calendar postings. Salesforce experience preferred.
• Maintains and updates key governmental relations materials, develop briefs, request and organize relevant data/statistics, and have easily accessible for distribution online and in print.
• Drafts, prepares letters, note cards, etc. Responsible for efficient distribution, required follow-up, etc.
• Makes purchases, orders supplies; transacts reimbursements and reconciles departmental accounts. Serves as an University card user for departmental transactions. Adheres to University credit card policies and procedures.
• Manages requests and coordination with building landlord. Oversee inventory of office supplies and materials. Manages space and scheduling requests by internal and external partners, including ensuring proper invoicing and facilitation of technology needs.
• Coordinates the planning, execution of high profile, dynamic events in Washington, DC.

Bachelor's degree in an appropriate specialization and four (4) years of related experience, or Master's degree in an appropriate specialization and two (2) years related experience.

• Experience supporting event logistics.
• Experience with governmental partners.
• Experience with CRM Systems (Salesforce preferred).
• Strong writing, communication, organizational, and interpersonal skills.
• Experience in maintaining budgets and coordinating transactions for external vendors.
• Customer service experience.

Administrative

• Begin time: 8:30 AM
• End time: 5:00 PM

Criminal Background Check

• Ability to work flexible hours as needed.
• Ability to work occasional evenings, and/or weekends

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding nondiscrimination, contact FIU's Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email ocrca@fiu.edu.