Key Accounts Manager, SVD

Atlas Copco North America LLC
United States, New York, Rochester
Oct 18, 2025
Key Accounts Manager, SVD Functional area: Marketing Location: United States City: Buffalo NY,Rochester NY,Erie PA Company name: Leybold USA Inc Date of posting: Oct 24, 2025 Your role At Atlas Copco/Leybold Vacuum, we seek better ways. This drives our leading technology, sustainable products, and top-notch service globally. We believe our people make it happen. We offer a collaborative, flexible work environment with competitive compensation and wellness programs. The Key Account Manager (KAM) will drive growth and customer satisfaction in analytical instrumentation, focusing on mass spectrometry. This role requires a strategic, technical individual to nurture key accounts and develop new opportunities Manage relationships with key accounts in the analytical instrumentation market, focusing on mass spectrometry OEMs and users. Develop strategic account plans for customer satisfaction and revenue growth. Identify new business opportunities within existing accounts and through new manufacturers and users. Coordinate with stakeholders across time zones (EMEA, APAC, Americas) for seamless communication and project execution. Navigate cultural nuances, align global strategies, and deliver tailored solutions for customer satisfaction and loyalty. Act as a trusted advisor, understanding customer vacuum technology needs. Coordinate internal resources to deliver optimal solutions and service. Regularly visit customer sites to understand applications and provide support. Track account activity and market trends using CRM tools. Monitor competition and market trends to effectively position Leybold's products. Collaborate with Product Management and Engineering to tailor solutions in mass spectrometry. Support marketing efforts with market feedback and promotional contributions. Attend trade shows and industry events to network and stay updated. Achieve revenue targets and business objectives. To succeed, you will need We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role. Education level Bachelor's degree in engineering, physics, chemistry, or a related technical field; advanced degree preferred Relevant Previous experience 5+ years of experience in business development, technical sales, or account management; preferably working with or selling to OEMs in the analytical instrumentation sector Prior experience with high vacuum technology equipment Preferred Attributes Strong understanding of the analytical instrumentation market, specifically mass spectrometry Proven ability to manage long sales cycles and build trust in complex, technical environment Skilled in coordinating with stakeholders in various time zones (EMEA, APAC, Americas), ensuring seamless communication, timely project execution, and consistent revenue growth Adept at navigating cultural nuances, aligning global account strategies, and delivering tailored solutions that drive customer satisfaction and long-term loyalty Experience in a highly technical B2B sales environment Self-starter with strong organizational and strategic thinking skills Self-starter with strong organizational and strategic Knowledge areas/Skills Excellent communication, negotiation, and presentation skills Other requirements Willingness to travel as needed (up to 50%) In return, we offer We believe there is always a better way. Open for change and feedback is what defines our culture. We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy. The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety. We offer a competitive compensation package LEYBOLD USA INC. is proud to be an Equal Opportunity Employer - M/F/Disabled/Veterans. #LI-Hybrid #UUY Compensation: The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on everyone's qualifications. Location Based Pay Range: $73,000-$110,400 in this state: NY Job location This position requires very frequent travel, 50% of the position, often overnight or multiple days. Domestic and International. This role is fully remote. We value results over location and provide the tools and support you need to succeed from any location Uniting curious minds Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.