Revenue Coordinator (ROPS)

Posting Date

Excited to grow your career?

DaVita is currently looking for a Revenue Coordinator for our Credits Team in our Revenue Operations Department. Individuals who excel in this role have a high level of attention to detail and the ability to work well as part of a fast paced team. The ideal candidate has a high level of multitasking abilities, strong proactive communication, and organization skills. In this position, it will require working with printing/mailing/filing important and time sensitive documents, kicking off and running scheduled data loads into the systems, and providing daily status updates and proactive alerts to their leaders.

Candidates must be able to commute and work onsite in Federal Way, WA business office 5 days a week. All necessary equipment and training is provided.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Collating backup documents to refund checks, stuffing envelopes, assuring all outgoing mail is picked up or dropped off daily
• Updating excel spreadsheet with daily batches delivered to Imaging
• Mailing high priority compliance refunds using certified return receipt
• Printing and mailing outgoing correspondence
• Processing and distribution of physical and virtual incoming mail / faxes
• Submitting IT tickets when there are printer issues / SPM issues. Proactively communicating to leadership when these issues arise.
• Review and confirm CAT refund packets for appropriate approval levels (Signature Authority)
• Running refund file for Accounts Payable daily (CAT)
• Re-mailing of returned refund checks when appropriate
• Processing of CAT program load twice daily
• Monitoring of shared email bucket for refund support (Tacoma Refunds) - providing prompt response when needed
• Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies
• Understand and adhere to all policies, laws and regulations applicable to this role
• Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position
• Participate in group settings and team work environment

Qualifications:

• High School Diploma or equivalent required
• Intermediate proficiency in computer technology and intermediate experience in Microsoft Office applications including Excel and Outlook- required
• Excellent organization skills and ability to multitask and adhere to sperate SLAs
• Excellent written and verbal communication skills
• Prior in office assistant or management preferred

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace , backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

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At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.