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Sr Technical Proj Mgr- PCC

Connection
medical insurance, paid time off, 401(k)
United States, New Hampshire, Merrimack
730 Milford Road (Show on map)
Sep 05, 2025
Sr Technical Proj Mgr- PCC
Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation.

Merrimack, NH


CONNECTION

At Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers’ IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we’re a Fortune 1000 IT solutions partner operating in 174 countries around the world—still driven by that startup mentality and guided by our original purpose.
https://www.connection.com/

keywords: position summary,position details,what we do,who we are,why you should join us,leadership,strategy,risk management,process,planning,teamwork,experience,skills,proficiency,technical,initiative,communication

Full Time

$120,000.00/Yr. - $156,000.00/Yr.

Overview: What We Do:

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are:

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us:

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days.

Working under minimal supervision of the IT PMO Director, referring only exceptional problems and issues for management review or approval, the Senior Technical Project Manager is a key leader within the IT Project Management Office, responsible for driving strategic initiatives and overseeing large, complex programs critical to achieving the organization’s business objectives. Operating with a high degree of autonomy, this role manages strategic programs and large projects across a broad spectrum of technologies and infrastructures. The Sr Technical Project Manager engages with senior leadership, including C-suite executives, to align program outcomes with the organization’s strategic goals.

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Responsibilities:

  • Program and Project Leadership: Lead and manage large-scale programs consisting of multiple projects, including significant cloud-based initiatives leveraging Microsoft Azure. Establish and manage program plans, integrating individual project plans while driving overall program success.
  • Strategic Stakeholder Engagement: Collaborate with senior leadership, including C-suite executives, to understand strategic priorities, communicate program status, and align deliverables with organizational goals. Serve as a trusted advisor, offering strategic insights and data-driven recommendations.
  • Oversight and Coordination: Provide oversight to subordinate PMO members, setting clear objectives, monitoring progress, and ensuring that all projects within the program are successfully delivered on time, within budget, and in scope.
  • Resource Planning and Allocation: Identify and allocate resources effectively, coordinating with internal teams, contractors, and external vendors to optimize performance and meet program demands.
  • Risk and Issue Management: Anticipate potential risks and proactively develop mitigation strategies, especially in relation to cloud-based projects. Resolve escalated issues and implement contingency plans to safeguard program timelines and deliverables.
  • Budget and Financial Oversight: Oversee program budgets and expenditures, ensuring financial integrity and adherence to financial goals. Provide budgetary insights and updates to executive leadership.
  • Mentoring and Leadership Development: Mentor and coach PMO members, fostering a culture of professional growth and continuous improvement. Promote the development of leadership skills and program management expertise within the PMO.
  • Process and Methodology Adherence: Ensure that programs adhere to PMBOK standards and PMO methodologies, leveraging both Waterfall and Agile practices as appropriate. Contribute to refining PMO policies and processes to align with evolving business needs.
  • Change Management and Business Alignment: Lead change management initiatives that align project deliverables with dynamic business requirements. Work collaboratively with senior leadership and cross-functional teams to drive programs that achieve strategic business outcomes.
  • Performs other duties as assigned.

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Requirements: This position demands strong leadership capabilities, strategic planning expertise, and the ability to navigate complex business and technical landscapes. Must possess excellent communication and relationship-building skills to effectively engage with executive stakeholders, ensuring transparency and alignment across all levels of the organization.

Technical Project Management:

  • Strong technical project management skills, including organizing, planning, and executing, from vision through implementation, large-scale projects involving internal personnel, contractors, and vendors.
  • Strong organization skills with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines while delivering high-quality outcomes.
  • Broad experience managing projects across multiple information technology disciplines and platforms including:

    • B2B Web eCommerce, ERP, and CRM applications for a transactional sales and order fulfillment business.
    • Internally developed, SaaS, and 3rd party integrations.
    • Data center, networking, and cloud infrastructure, including on premise, native and hybrid cloud solutions.
    • Globally distributed, cross-functional teams across multiple time zones and cultures.


  • Proficiency with Microsoft Team Foundation Server, Atlassian Jira, or similar project tracking software.
  • Proficiency with MS Office Products: Word, Excel, PowerPoint, Project, SharePoint, Teams or similar applications.
  • Experience with Agile and Waterfall methodologies.
  • Experience with customer business requirements gathering with ability to analyze project needs and determine resources needed to meet objectives.
  • Strong change management skills and ability to influence decision makers.
  • Performs other duties as assigned.



Business Knowledge and Behavioral Skills:

  • Strong skills and understanding of B2B eCommerce solutions, with a focus on backend development, hosting, and data analysis.
  • Business acumen with ability to develop an understanding of the Connection business and the Company’s strategies.
  • Ability to develop an understanding of the organization’s customers and the competitive landscape driving business strategies.
  • Proven experience working with all levels of an organization with ability to develop strong business relationships within the organization.
  • Comfortable working with and across various teams and user communities across the organization, including eCommerce, Finance, Sales, Product Management, and Distribution Centers.
  • Ability to solve problems in situations where only limited detail and standardization exists.
  • Excellent verbal and written communication skills with ability to communicate and persuade at all management levels and thrive in a cross-functional environment.
  • Strong conceptual skills with ability to formulate ideas and use imagination to achieve results.
  • Strong analytical skills with ability to draw conclusions from data, systemic and rational.
  • Strong interpersonal skills with ability to work well with all levels of the organization and to quickly build and sustain positive relationships with individuals.
  • Meticulous attention to detail and item-by-item focus.

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