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Product Trainer

Columbus McKinnon
United States, Wisconsin, Menomonee Falls
N49W13650 Campbell Drive (Show on map)
Sep 05, 2025
Job Summary/Overview

The Product Trainer delivers technical training on Magnetek products to customers, end users, and employees. This role ensures proper application, operation, and troubleshooting, while supporting cross-functional teams and continuous improvement.

Essential Duties and Responsibilities

  • Assist in maintaining training facilities and in developing curriculum, training aids and workbooks for in-person and online course offerings
  • Coordinate and conduct various training in a classroom and hands-on environment. This training will be conducted at CMCO training facilities, public forums, and customer and end user facilities throughout North America
  • Coordinate and schedule travel, lodging and car rental arrangements associated with training obligations
  • Collaborate with the sales team to assist and determine the key training needs in support of business objectives.
  • Design in-person and online training programs that directly address business needs, new product, product orientation etc.
  • Develop content for a wide variety of training methods & interaction using lecture, hands on, webinars, online, and social media with an emphasis on digital platforms.
  • Monitor and evaluate each training program's effectiveness through evaluations and customer feedback.
  • Provide technical support and problem solve in the field and in the office
  • Quote customers, end users and sales staff on course offerings and pricing
  • Represent Company on various regulatory boards/organizations as assigned.
  • Other duties as assigned by leadership.

Knowledge, Skills, Competencies, and Abilities

  • Familiarity with overhead cranes, CMAA, AIST, FCC standards, AC/DC controls, PLCs, radio controls, and mobile hydraulics preferred.
  • Strong troubleshooting skills in electromechanical systems.
  • Experience with VFD and Radio Controls preferred.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Effective verbal and written communication.
  • Analytical thinking and problem-solving.
  • Time management and organizational skills.
  • Ability to work independently and collaboratively.
  • Ability to travel on short notice and rent vehicles.

Required Qualifications

  • Associate or Bachelor's degree in Electronics, Engineering, or related field preferred.
  • Minimum 5 years of relevant experience.
  • Experience in technical training and course development preferred.
  • Valid driver's license and passport.
  • Equivalent combinations of experience and education may be considered.

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