Associate Director, Social Media

Associate Director of Social

At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic Associate Director of Social whose position leads strategic planning and execution of earned and paid social communication programs for client engagements. This requires experience and excellence in Social Listening and Analytics, Community Engagement, Content Marketing, and Influencer Outreach. The Associate Director, Social is asked to lead the overarching direction and continued optimization of client programs - working with cross-discipline team members to produce impactful work. Additionally, this role will lead social new business pitches working across departments to acquire new client work. The position reports directly to the Director of Social. The Associate Director, Social is also expected to maintain a close level of coordination with senior Strategy, Search, Media and Account management, as well as the Content team- working towards a cross-agency approach to integrated Communications Planning.

Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off

Responsibilities:

• Take the lead Social role on key client accounts - developing and executing strategic recommendations to ensure the team approach is in line with project objectives and best practices for Social.
• Participate in the business development process to provide Social and digital expertise, and collaborate with cross-agency teams to win client accounts.
• Review ongoing client work implemented by Social team members across multiple accounts - to ensure work is in line with client and agency expectations.
• Educate cross-agency personnel on emerging social and media technologies, toolsets and processes based on industry best practices and program results.
• Guide Creative and Content teams on content development efforts for social communication programs.

Qualifications:

• Bachelor's Degree or equivalent job-related experience required
• 7-10 years of experience in Social
• Agency experience a must, client-side experience additionally preferred
• Interest in integrated digital media, strategic planning, and content development
• Intimate knowledge and experience working with Social analytics tools and platforms
• Highly collaborative. Comfortable with leading, co-leading and following teams.

Job Will Remain Open Until Filled

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Associate Director, Social position leads strategic planning and execution of earned and paid social communication programs for client engagements. This requires experience and excellence in Social Listening and Analytics, Community Engagement, Content Marketing, and Influencer Outreach. The Associate Director, Social is asked to lead the overarching direction and continued optimization of client programs - working with cross-discipline team members to produce impactful work. Additionally, this role will lead social new business pitches working across departments to acquire new client work. The position reports directly to the Director of Social. The Associate Director, Social is also expected to maintain a close level of coordination with senior Strategy, Search, Media and Account management, as well as the Content team- working towards a cross-agency approach to integrated Communications Planning.

Essential Job Duties and Responsibilities

• Take the lead Social role on key client accounts - developing and executing strategic recommendations to ensure the team approach is in line with project objectives and best practices for Social.
• Participate in the business development process to provide Social and digital expertise, and collaborate with cross-agency teams to win client accounts.
• Review ongoing client work implemented by Social team members across multiple accounts - to ensure work is in line with client and agency expectations.
• Educate cross-agency personnel on emerging social and media technologies, toolsets and processes based on industry best practices and program results.
• Guide Creative and Content teams on content development efforts for social communication programs.

Build plans and presentation materials for delivery/presentation to clients.

Supervisory Responsibilities

Diriect Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

Travel and Driving are essential duties and function of this job

Minimum Qualifications

Education Level: (Required): Bachelor's Degree or equivalent experience

Field of Study/Area of Experience:

7-10 years of experience in Social

• Agency experience a must, client-side experience additionally preferred

Skills, Knowledge and Abilities

• Interest in integrated digital media, strategic planning, and content development.
• Intimate knowledge and experience working with Social analytics tools and platforms.
• Strong sense of personal responsibility and initiative - must be able to work autonomously or in advance of other teams joining, supporting.
• Highly collaborative. Comfortable with leading, co-leading and following teams.
• Good written communication and verbal communication skills
• Strong written communication and verbal communication skills
• Excellent written communication and verbal communication skills
• Excellent customer service orientation
• Good interpersonal skills
• Strong prioritization skills
• Decision making skills
• Analytical and research Skills
• Team building Skills
• Ability to understand and follow specific instructions and procedures
• Ability to exercise sound judgment
• Ability to make oral presentations
• Ability to gather data, to compile information, and prepare reports
• Ability to ensure a high level of service and quality is maintained
• Ability to direct, lead, coach, and develop people
• Ability to work effectively with management
• Ability to visualize and plan objectives and goals strategically
• Ability to research and analyze data effectively
• Demonstrated ability to provide cross-functional leadership
• Ability to develop strategic plans to grow the business
• Well-organized, detail-oriented, and able to handle a fast-paced work environment
• Track record of building and maintaining customer/client relationships
• Flexible and adaptable, able to change and alter according to changes in projects or business environment
• Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
• Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
• Basic computer skills including familiarity with Word, Excel, and Internet usage
• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Additional Information Regarding The Complete Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.