Help Desk Manager (Lead)
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![]() United States, Colorado, Colorado Springs | |
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Job Type
Full-time Description
Job Title: Help Desk Manager Location: PSFB, Colorado (Onsite Work) Full-time job with salary and benefits Certification: Any one of the IAT Level II certifications Security Clearance: Active Secret Responsibilities: Help Desk Manager. Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract. These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems. Education/Experience: BA/BS with at least 5 years of experience. Requirements
Requirements Help Desk Manager. Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract. These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems. Education/Experience: BA/BS with at least 5 years of experience. |